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Member Services Associate II
1 month ago
VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.
If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a generous 401(k) plan with a company match of up to 4% of your compensation.
POSITION SUMMARY:
The purpose of this position is to provide Club operational oversight during daily club closing hours.
COMPENSATION AND BENEFITS INCLUDE:
* Hourly rate of pay based on relevant experience to the role.
* 401K with dollar for dollar match up to 4%.
* Complimentary club membership.
* Discounts on club products and services.
* Flexible scheduling.
QUALIFICATIONS:
* Member Services Staff consistently exhibit exceptional member service and ability to utilize current procedures.
* Excellent phone skills; ability to handle intermittent heavy phones.
* Efficient, well-organized, able to handle a variety of duties simultaneously.
* Strong background in problem solving, selling and quality service skills.
* Previous customer service experience.
* Experience leading a shift or being a MOD preferred.
* Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure.
* Ability to work in a multi-faceted organization.
* Professional image through dress, posture and poise.
* Assertive with outgoing personality.
* High School Diploma or equivalent skills gained through experience.
* Minimum age 21.
For more information about VillaSport, please visit our website at www.villasport.com.
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
