General Maintenance Manager

General Maintenance Manager (Midtown Plaza and Hi-View Gardens)

SUMMARY

* Oversee all maintenance, in-house and contract repair work at Mid-Town Plaza (High-rise, 134 Units) and Hi-View Gardens Apartments (Garden style, 117 Units) in McKeesport, Pennsylvania
* Take a portfolio manager's approach to ensure systematic, comprehensive, and consistent processes and practices across both properties
* Ensure safe, clean, and orderly environments with optimum curb appeal, excellent property condition with a concern for sustainable practices and products in a cost-effective manner
* Ensure compliance and readiness for periodic inspections and site visits by a wide range of investors, agencies, and other partners such as HUD (REAC) etc.
* Establish and implement a consistent, effective Preventive Maintenance program across the properties
* Demonstrate outstanding leadership, customer service and communication skills that contribute to an environment characterized by professionalism, teamwork and mutual respect for staff and residents alike; set example for site staff in matters of attitude, appearance, and demeanor

PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES

* Work with the on-site team in managing all maintenance-related repairs and upkeep of the property
* Regularly and for specific events, such as annual inspections, apartment turnovers, etc., conduct and manage inspections of site, building and units of the property to identify maintenance issues and schedule work needed
* Manage the make-ready process to ensure apartments are prepared for move-in in a timely fashion.
* Initiate, perform and oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance
* Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work
* Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process.
* Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list
* Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas
* Direct the Preventative Maintenance program, ensure timely completion and thorough documentation
* Responsible for planning, scheduling, coordinating, and implementing preventive maintenance; maintaining reports and logs relative to replacement and maintenance with warranty dates and serial numbers for HVAC equipment, appliances, large power tools and equipment, and all major capital improvements such as carpet and roofing replacement
* Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property
* Prioritize safety and be knowledgeable of OSHA and EPA regulations (MSDS etc.) associated with products/equipment used in the work of the maintenance department
* Be aware of any hazards known or found to be present on properties in an effort to maintain a safe environment for residents, staff, and visitors
* Create and motivate a team that focuses on customer service and curb appeal on a daily basis
* Other relevant duties as assigned

EDUCATION

The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

REQUIRED QUALIFICATIONS - SKILLS, EXPERIENCE, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* 10+ years related technical, multi-family and multi-site residential maintenance experience required, including 5+ years of staff supervisory/management experience
* Vocational/Technical diploma desired, along with industry/technical certifications (e.g. HVAC, EPA, Lead Paint, CFC, etc.)
* Strong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communities, experience to include a strong understanding of complex central plant mechanical systems (cooling towers, heat exchangers, boilers, chillers, pumping systems, BAS) and site life safety systems (fire panel, wet/dry sprinklers, generators, etc.) and elevator maintenance
* Basic computer skills required, including proficiency with Microsoft Office suite (Word, Excel, Project, PowerPoint, etc.), OneSite/Real Page, internet knowledge and ability to research
* Outstanding reading and writing skills required (fluency in English), along with prior experience in interpreting building schematics, blueprints, etc.
* Ability to evaluate contractor proposals for feasibility and cost reasonableness
* Outstanding interpersonal, communication and speaking skills required
* Ability to collaborate with others and build relationships at all levels, including maintenance employees, on-site management, property ownership and corporate staff
* Extensive experience and familiarity with affordable housing requirements (HUD, REAC etc.), including serving in a lead capacity with preparation and compliance
* Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes
* Strong leadership, drive, and initiative
* Outstanding organizational planning and time management skills, including the ability to manage and prioritize multiple projects and priorities
* Strong attention to detail
* Adept at leading projects, managing deliverables, pulling teams together and facilitating effective collaboration to achieve successful outcomes
* While performing the duties of this job, the employee must frequently lift and/or move up to 50 pounds independently and occasionally move up to 100 pounds or more with assistance
* Must have reliable transportation and ability to meet both attendance/punctuality requirements as well as travel between work sites that are geographically distributed in McKeesport, Pennsylvania

WORK ENVIRONMENT

The role will be based at two McKeesport, Pennsylvania based portfolio properties. Primary schedule is Monday-Friday from 8:30-5:30; schedule may shift to start earlier, end later, or involve weekend work based on business needs. Incumbent is expected to exercise appropriate judgment in adjusting their own schedule to shifting property operational demands. Must be available at all times via phone when not at work for emergency consultation or on-call support, except during approved time off. May be expected to report to properties as needed, including after-hours, for emergencies such as a fire, flood or situations which may involve insurance claims.

About Us

Edgewood Management is at the forefront of the multifamily residential market, managing and supporting a diverse portfolio of over 16,000+ apartment units across 8 states and the District of Columbia. With a rich history in both affordable and market-rate housing, we have garnered recognition from the National Affordable Housing Management Association (NAHMA) and the National Multi-Housing Council (NMHC). We provide a comprehensive suite of real estate management, compliance/leasing, and commercial cleaning services, focusing on innovative solutions and the complete spectrum of property asset management including operations, administration, finance, marketing, compliance, and training.

We pride ourselves on offering a competitive salary and extensive, market-competitive health and welfare benefits including:

* Medical, Dental & Vision Insurance
* Paid Vacation & Holiday & Personal/ Sick Leave
* Company Paid Life and AD&D Insurance
* Company Paid Short-Term and Long-term Disability
* Supplemental Life Insurance
* Dependent Supplemental Life Insurance
* Financial Planning
* Retirement Savings Plan with company matching
* Company outings and events

Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.

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