PCC - Complex Scheduler

4 weeks ago

Atlanta, United States Emory Healthcare Full time

Description

* Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
* To be defined as advanced and time intensive, 75% or more of the employee's time must be spent completing all three of the below scheduling tasks:
* Cases performed in an ambulatory surgery center or inpatient setting o Coordination of multiple specialties
* Coordination of pre-operation and post-operation testing/clearance May also perform the following:
* Coordination of complex, sequential treatment appointments including clinical trials and standard of care patients
* Coordination of transplant related work up and evaluations for donors and patients Serves as the primary point of care for these patients and their families. Additional duties may include:
* Registering or scheduling new patients and return visits
* Scheduling ancillary appointments and imaging and procedures within their local clinic

MINIMUM REQUIREMENTS:

* High school diploma or GED required;
* 6 months of healthcare scheduling experience is required.
* A successful candidate will possess the following competencies and skills: Problem-solving ability; Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.

Salary: $18.27-$30.69/hour,

The grade and salary of the position are based on specific criteria met within the qualifications of relevant experience, skills, performance and internal equity. This position is eligible for shift differentials.

Additional Details

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

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