Office Clerk

3 days ago


Houston, United States Protouch Staffing Full time
Job Posting: Office Clerk (13-Week Contract)
Position: Office Clerk (13-Week Contract)
Location: Houston, TX 77032
Pay Rate: $20 per hour Contract Length: 13 weeks
Job Description:
We are seeking an efficient and motivated Office Clerk to join our team on a 13-week contract basis. In this role, you will be responsible for responding to inquiries from subscribers, providers, and the client, ensuring that all inquiries are handled efficiently and courteously.
Minimum Qualifications:
  • Education: High School Graduate or equivalent
Experience/Knowledge/Skills:
  • Minimum of 3 years of customer service experience
    Bilingual preferred (English/Spanish or other languages)
    Strong communication skills and the ability to multitask effectively
    Excellent attention to detail and the ability to maintain confidentiality
    Proficient in Microsoft Office and basic office equipment
Principal Accountabilities:
  • Efficiently and courteously respond to telephone inquiries from subscribers regarding benefit verification
    Provide telephone assistance to subscribers to determine their correct level of benefit coverage
    Promptly return phone calls requiring additional research or follow-up
    Enter data efficiently while maintaining attention to detail and accuracy
    Maintain confidentiality and demonstrate discretion in handling sensitive information
    Perform daily clerical duties including faxing, copying , and providing general administrative support as needed
    Ensure the safe care of patients, staff, and visitors by adhering to all Memorial Hermann policies, procedures, and standards
    Assist in managing time, supplies, productivity, and quality service in alignment with organizational guidelines
    Demonstrate a commitment to creating compassionate and personalized experiences for every member of the community
If you're passionate about customer service, organized, and looking to contribute to a dynamic team, apply now to be considered for this short-term, but rewarding role
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