Financial Aid Assistant

3 weeks ago


Mobile, United States University of South Alabama Full time

Position Information

Position Number 007240 Position Title Financial Aid Assistant - 007240 Division Finance and Administration Department 320410 - Financial Aid Office Minimum Qualifications

High school diploma or equivalent and three years student or customer service experience.

Preferred Qualifications

Banner experience is preferred.

Job Description Summary

The University of South Alabama's Office of Financial Aid is seeking to hire a Financial Aid Assistant. Interested candidates should apply to be considered.

Essential Functions

These are the job duties required of the position.

Essential Functions

* Assists student and families with general questions about the federal financial aid process.
* Verifies any paperwork submitted via walk-in visit or received by mail is accurate and complete.
* Answers phone calls transferred in from other areas and assists or determines who can best assist with the questions asked.
* Ensures that all publications/materials available to give students are up to date and reordered when needed.
* Assists students/families with utilizing the office computer lab for completing the FAFSA, Entrance Counseling, Master Promissory Note, or uploading documents to the student verification portal.
* Regular and prompt attendance.
* Ability to work schedule as defined and overtime as required.
* Related duties as required.

Posting Information

Number of Vacancies 1 Position End Date (if temporary) Job Open Date 12/14/2023 Job Close Date Open Until Filled Yes Special Instructions to Applicants Working Days Monday - Friday Working Hours 8:00 a.m. - 5:00 p.m. Job Location Main Campus Full-time or Part-Time Full Time Regular or Temporary Regular



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