Current jobs related to Guest Services Staff- The Fonda - Los Angeles - AEG
-
Bartender - The Fonda
2 weeks ago
Los Angeles, California, United States Compass Group, North America Full timeJob SummaryWe are seeking a skilled and friendly Bartender to join our team at The Fonda. As a Bartender, you will be responsible for preparing and serving beverages to guests in a timely and courteous manner.Key ResponsibilitiesAdhere to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated...
-
Guest Services Staff- The Fonda
4 months ago
Los Angeles, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present...
-
Security Staff- The Roxy, El Rey, Fonda
4 months ago
Los Angeles, United States AEG Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports...
-
Guest Service Associate
3 weeks ago
Los Angeles, California, United States Crescent Services Full timeBecome a part of Crescent ServicesAre you dedicated to delivering outstanding service to our patrons? We are in search of enthusiastic individuals to fill the role of Guest Service Associate within our organization. As a vital member of our staff, your responsibilities will include efficiently taking and serving customer orders in accordance with our service...
-
Guest Services Staff
2 months ago
Los Angeles, United States Aeg Worldwide Inc Full timeWork at AEG **Guest Services Staff - Goldenvoice** Guest Services Part Time AEGLV3857 * **GUEST SERVICES** * **USHER/TICKET TAKER** * **VIP COORDINATOR** * Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. * Operate the...
-
Guest Services Staff
1 week ago
Los Angeles, United States Aeg Worldwide Inc Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Guest Services Staff
6 days ago
Los Angeles, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present...
-
Guest Services Staff
1 week ago
Los Angeles, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present...
-
Guest Services Staff
2 months ago
Los Angeles, United States Aeg Worldwide Inc Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Guest Service Ambassador
1 week ago
Los Angeles, California, United States The Wayfarer DTLA Full timeJob SummaryThe Wayfarer DTLA is seeking a highly skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide personalized service to hotel guests, maintaining a friendly,...
-
Guest Services Representative
3 weeks ago
Los Angeles, California, United States The Hollywood Roosevelt Full timePosition Title: Front Desk AgentDepartment: Front OfficeReports To: Front Office ManagerFLSA Status: Non-ExemptAbout The Hollywood RooseveltSteeped in history and located on the iconic Hollywood Walk of Fame, The Hollywood Roosevelt is a legendary hotel that embodies the essence of classic Hollywood. Established in 1927, this hotel has welcomed numerous...
-
Guest Services Representative
3 weeks ago
Los Angeles, California, United States The Hollywood Roosevelt Full timePosition Title: Front Desk AgentDepartment: Front OfficeReports To: Front Office ManagerFLSA Status: Non-ExemptAbout The Hollywood RooseveltWith a rich history dating back to the Golden Era, The Hollywood Roosevelt stands as a landmark on the Hollywood Walk of Fame, embodying the essence of classic Hollywood. Established in 1927, this iconic hotel has...
-
Guest Service Manager
2 weeks ago
Los Angeles, California, United States The Hoxton Full timeJob DescriptionThe Hoxton, Downtown LA is a vibrant hotel located in a thriving neighborhood, offering a unique blend of hospitality and community. We are seeking a highly skilled Guest Service Manager to join our Front Office team.Key ResponsibilitiesTeam Development: Develop and lead a high-performing Front Office team, fostering a culture of excellence...
-
Guest Service Representative
1 week ago
Los Angeles, United States The Ritz-Carlton Full timeAdditional Information First 9 months: $25.56/hour, Month 9-19: $28.75/hour, After 18 months: $31.95/hour, UNION POSITIONJob Number 24161819Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Los Angeles, 900 W Olympic Blvd, Los Angeles, California, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type...
-
Guest Services Representative
3 weeks ago
Los Angeles, California, United States The Hollywood Roosevelt Full timePosition Title: Front Desk AgentDepartment: Front OfficeReports To: Front Office ManagerFLSA Status: Non-ExemptAbout The Hollywood RooseveltEstablished during the Golden Era, The Hollywood Roosevelt stands as a landmark hotel situated on the Hollywood Walk of Fame, embodying the essence of classic Hollywood. Constructed in 1927, this hotel has welcomed...
-
Guest Service Manager
4 weeks ago
Los Angeles, United States The Hoxton Full timeJob Description Job overview: We are looking for a GUEST SERVICE MANAGER to join our Front Office team at The Hoxton, Downtown LA. We are an ambitious company in need of someone who will take on the crucial role of supporting the success of our dynamic property and to support the management of the day to day front office operations. What you'll...
-
Guest Services Supervisor
3 weeks ago
Los Angeles, California, United States Qonten Full timeGuest Services SupervisorAs a pivotal member of our team, the Guest Services Supervisor will oversee the daily operations of the front desk and guest services. This role is essential in ensuring that all established protocols are adhered to, guaranteeing a seamless experience for our guests.Key Responsibilities:Monitor front desk personnel and telephone...
-
Guest Services Representative
1 week ago
Los Angeles, California, United States Aeg Worldwide Inc Full timeJob SummaryAEG Worldwide Inc is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a Guest Services Staff, you will be responsible for providing exceptional customer service to our guests, ensuring a safe and secure environment, and contributing to the overall success of our events.Key ResponsibilitiesGuest Services:...
-
Guest Services Ambassador
1 week ago
Los Angeles, California, United States Aeg Worldwide Inc Full timeJob SummaryAEG Worldwide Inc is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a Guest Services Staff, you will be responsible for providing exceptional service to our guests, ensuring a safe and enjoyable experience for all.Key ResponsibilitiesProvide Exceptional Guest Service: Answer guest questions, direct guests...
-
Guest Services Supervisor
2 weeks ago
Los Angeles, California, United States Kimpton Hotels & Restaurants Full timeAbout the RoleWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Kimpton Hotels & Restaurants. As a Housekeeping Supervisor, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms, public areas, and meeting spaces.Key ResponsibilitiesRoom Inspections: Conduct thorough...
Guest Services Staff- The Fonda
4 months ago
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer GUEST SERVICES STAFF SUMMARY Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. PRIMARY RESPONSIBILITIES
- Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
- Operate the various coat check rooms within established guidelines and procedures at the venue.
- Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access).
- Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
- Seat guests and assist ADA patrons.
- Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
- Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
- Monitor venue during guest arrival and exit to comply with fire department safety regulations.
- Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
- A minimum education level of: High School Diploma or its equivalency
- A minimum of 1-2 years of related work experience
- Ability to work in varying conditions
- Ability to lift 50 lbs. without assistance
- Positive attitude with superior customer service skills
- Ability to stand, walk, and climb stairs for long periods of time
- Previous experience working in events and knowledge of the music industry preferred
- Availability to work nights, weekends, and holidays as needed according to venue schedule.
