Barista & Take Out (Bean Bar)

3 weeks ago

Bald Head Island, United States Bald Head Island Club Full time

Position Description Summary

Bean Bar employees are responsible for creating memorable experiences for our members through

maintaining high standards and producing top-notch products with exceptional customer service.

Role & Responsibilities

• Assist in the daily operation of the Bean Bar operations, as needed

• Prep ingredients as instructed, setting up the coffee bar in a clean, efficient manner

• Create exceptional beverages that represent BHIC standards

• Take orders from Members in person, via email, and over the phone

• Expedite all take out orders, communicating with culinary staff to ensure correct and

timely orders

• Make suggestions and upsell items with thorough knowledge of menus

• Operate the POS quickly, efficiently, and accurately

• Assist in the creation of new drinks on a seasonal basis

• Be familiar with all menu items, upselling where appropriate & answering questions

• Provide high-end customer service, helping Members with a smile

• Adhere to recipes, producing quality, high-end products consistently

• Learn and master all operational protocols and procedures

• Maintain the organization of all storage areas and products, ensuring a clean work area

• Ensure proper cleanliness of the Bean Bar, adhering to all health and safety regulations

• Complete all opening, closing, and side duties, as needed and instructed

• Help maintain food costs by decreasing waste

• Be detail-oriented and able to prioritize in a fast-paced environment

• Solve problems, work as a team, be a leader, and inspire happiness

• Maintain up-to-date credentials, certificates, and licenses, as applicable

• Commit to continuous professional development, keeping abreast with current industry

trends, tools, technologies, and opportunities

Qualifications & Education Requirements

• Proficient knowledge of restaurant operations

• Must possess attention to detail, follow-through, creativity, and a high level of

motivation

• Ability to communicate effectively and professionally

• Willingness to learn and accept instruction

• Must possess a positive attitude and good work ethic

• High-end/Fine Dining culinary experience in a hospitality environment preferred

• Ability to work independently

• Strong problem-solving skills

Other Accountabilities

• Because of the fluctuating demands of the Clubs' operation, it may be necessary for each

employee to perform a multitude of different functions; therefore, as an essential part

of your job, you will be expected to help others when the occasion arises, just as others

are expected to help you while we foster a team environment. Therefore, you may be

required to perform other tasks, as needed, that are not included in the above.

• Adhere to all of the various company-written mandatory standards of operations,

policies and procedures, manuals, memos, and other oral instructions.

Working Conditions

• Indoors, in a restaurant with loud noises

Physical Requirements

• Regularly required to sit, talk, hear, and use hands

• Must be able to stand for long periods of time

• Ability to lift and move heavy objects, in excess of 40 pounds

• Repetitive motions are required

• Ability to bend, squat, lift, kneel, and crouch

• Must be able to safely operate kitchen equipment

• Moderate to heavy lifting, pushing, and pulling is required

Attendance Expectations

• This position has an expected workload of 40 hours per week, barring circumstances

when overtime may be required; off-season hours may differ

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