Service Advisor

3 weeks ago

Southern Pines, United States Pinehurst Toyota Full time

Job Type: Full-time About Us: Pinehurst Toyota/Hyundai is a well-established automotive service department committed to providing top-notch maintenance and repair services. With a dedicated team of skilled professionals, we take pride in delivering exceptional customer service and ensuring the satisfaction of every client. Job Description: We are currently seeking a motivated and customer-oriented individual to join our team as an Automotive Service Advisor. The ideal candidate will play a crucial role in assisting customers with their vehicle service needs, providing recommendations, and ensuring a seamless service experience. Responsibilities: * Greet and assist customers in a friendly and professional manner * Conduct thorough vehicle inspections and listen to customer concerns * Provide accurate estimates for repairs and maintenance services * Coordinate with technicians to ensure timely completion of work * Communicate with customers regarding service updates and recommendations * Maintain detailed records of customer interactions and service history Requirements: * Proven experience as an Automotive Service Advisor is preferred * Strong communication and interpersonal skills * Knowledge of automotive systems and repairs * Ability to multitask and prioritize in a fast-paced environment * Excellent customer service and problem-solving abilities * Proficient computer skills and familiarity with service management software Benefits: * Competitive salary * Health insurance options * Retirement savings plan * Employee discounts on services * Ongoing training and development opportunities How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience. Pinehurst Toyota/Hyundai is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

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