Lead Supervisor
1 week ago
- Employee discounts
The Vertical experience is not like a typical workplace. We have high energy attractions with an awesome sound and light system which creates an lively experience for our Jump Crew members
Job Responsibilities/Duties:
- Part time (15 - 22 hrs/week), weekend and weekday shifts. Saturday shift a must.
- Responsible for either opening or closing shifts
- Responsible for cash management processes
- Provides courteous customer service and responds to customer's questions, complaints or requests.
- Directs any unresolved issues to the General Manager
- Assists supervised staff in their job performance during peak activity periods or as required
- Manages cleaning and maintenance of park during their shift
- Communicates low inventory levels for concessions, cleaning supplies, etc.
- Maintains an image of competence and professionalism to customers, employees and management
- Maintains proper employee/employer relations and addresses any questions in a timely and open manner
- Communicates any employee issues with General Manager
- Provides or performs other services or duties as required by General Manager
- Looking for managers with an excellent work ethic
- Previous experience managing part-time employees
- Must have professional communication skills including phone etiquette and e-mail correspondence.
- Be able to work independently while taking direction from General Manager
- Effective problem solving and decision making skills
- Excels in, multi-tasking, staying calm and collected even in stressful situations
- Self-starter
Each member of our team is vital to providing an exceptional experience for our guests
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