Customer Service Representative

1 day ago


Queens, United States The Gifting Company Full time
Customer Service Representative - Seasonal

Duties and Responsibilities
  • Responsible for taking phone orders and handling inbound client telephone inquiries and sales.
  • Process, Print, and organize orders and ensure they make it to our production team
  • Learn Manhattan Fruitier Product Catalog and provide gift suggestions to clients.
  • Enter orders into entry system via incoming phone calls, emails, or other correspondence as needed
  • Follow up to ensure customer recipients receive gifts
  • Receive customer complaints and feedback
  • Attention to accuracy

Skills and Qualifications
  • High School Diploma or GED preferred but not required
  • Availability to work variable shifts, weekends, holidays and overtime as needed
  • Willing and able to maintain strict adherence to safety rules and regulations with or without reasonable accommodation
  • Must demonstrate excellent communication skills

Physical Demands of the Position
  • Regularly required to stand and walk
  • Occasionally required to stoop, kneel, crawl and spend time making repetitive motions
  • Moderate handling that demands crouching, stooping, reaching
  • Occasionally lift and/or move up to 50 lbs.

Environmental Factors
  • Work is performed in a building that is well ventilated with moderate noise and good light
  • Rolling conveyor and forklifts are present
  • The packing Process includes water and sanitation agents

Job Type: Seasonal

Rate of Pay- $18.50

THE GIFTING COMPANY is an Equal Opportunity Employer- Minorities, Females and veterans are encouraged to apply.

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