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Admin Clinical Scheduler

4 months ago

Noblesville, United States AltaStaff, LLC Full time
AltaStaff is a staffing agency and we are currently seeking an Administrative Clinical Scheduler for our Managed Care client

**This position is fully remote but candidates must reside in Central or Eastern time zone**

Pay Rate: $17 - $18 hourly

Shift: Monday - Friday, 8am - 5pm

Summary: The scheduler will be responsible for providing administrative and clerical support to both individuals and teams, while also interacting with customers to schedule appointments and/or assist in customer inquiries.

Responsibilities:

  • Provide customer support to internal and external customers
  • Responsible for assigning and coordinating referrals for contract work to appropriate parties
  • Computer data entry
  • Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures
  • Complete assignments within established compliance standards and timelines
  • Monitor multiple work queues daily to ensure cases move quickly through each process stage
  • Identify and resolve data errors
  • Performs other related duties as assigned

Position Qualifications:

  • High school diploma or GED equivalent required
  • Associate degree preferred
  • 1-2+ years of scheduling, call center, or administrative experience
  • Previous clinical office experience preferred
  • Excellent written and verbal communication skills
  • Excellent interpersonal and customer service skills
  • Proficient in Microsoft Office Suite
  • Excellent organizational skills and attention to detail
  • Ability to work in a fast-paced environment
  • Ability to work independently
  • PC proficiency including Word, Excel, and PowerPoint, database experience and Web based applications.

Work Environment Requirements:

  • Must be able to to lift at least 30lbs
  • Must be able to stand or sit for prolonged periods (75% of the time)
  • Private Secured Internet Connection
  • Must confirm work environment is safe and secure for work in handling private and sensitive information.
  • Constantly operates a computer and other office equipment
  • Constantly works indoors in a secluded safe space
  • Must have High-speed internet access 25 MBPS minimum; 50 MBPS minimum preferred

AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.

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