Dispatcher: Santos

The Dispatcher receives and triages requests for service and dispatches routine and emergency calls to the appropriate resources in the field. Maintains written and computer records of all requests for service. Provides information and resources to the public as appropriate.

This is a technical position which is a key contributor to the security operations team in the event of a crisis/emergency situation that would threaten the safe and secure business operations. This could include, but is not limited to: natural disasters, equipment malfunction, oil spill(s), workplace violence, facility emergencies, fire, and issues with serious injury or illness.

The position is located on the North Slope of Alaska with a rotational schedule of 2 weeks on / 2 weeks off, 12-hour shifts. Lodging, meals and transportation between Anchorage and the jobsite are covered by the company.

REQUIRED QUALIFICATIONS

* High school diploma or GED
* Valid driver's license
* Prior work experience in private security, military service, law enforcement or a related field
* Armed Security Guard License (State of Alaska) or ability to obtain
* Strong computer skills and proficiency with Microsoft Office

PREFERRED QUALIFICATIONS

* Knowledge of security services and developing Security Post Orders in the private sector
* EMT or ETT certification

ESSENTIAL FUNCTIONS

* Monitoring and managing alarm/event management systems including but not limited to access control, intrusion detection, doors, gates, fences, and power failure.
* Operate a variety of communication systems including but not limited to IP phones and radio systems. Must be able to speak clearly and concisely while providing information and instructions during an emergency.
* Requires professional interaction with outside agencies including state and federal government, law enforcement, military, Fire Department, clients, contractors, and shippers.
* Handle security issues or emergency situations appropriately, timely, and effectively under stressful conditions.
* Escalate situations to appropriate parties and file incident reports.
* Maintain a working knowledge of field security operations, and patrol models.
* Maintain a working knowledge of non-security operations, such as maintenance, project activities and work permitting process.
* Maintain information security with confidentiality.
* Produce thorough and detailed written reports in a timely manner.
* Serve as a Security Officer as needed.
* Must comply with established dress code/uniform requirements

BENEFITS

Full-time regular employees have the opportunity to enroll in our health insurance (medical/dental/vision), life insurance, 401k retirement and short-term disability plans. Full-time employees are also provided access to our Employee Assistance Program (EAP). Benefits begin on the date of hire.

Denali Universal Services (DUS) is an Equal Opportunity Employer.