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Host/Hostess

4 months ago

Williamsburg, United States Williamsburg Winery Full time
The Williamsburg Winery is looking for a friendly and enthusiastic host or hostess who provides excellent customer service in a fun work environment. The ideal candidate is outgoing and possesses the ability to greet incoming and departing guests in a warm and welcoming manner.

Responsibilities:
  • Make memorable first and last impressions as guests enter and exit the restaurant.
  • Coordinate and communicate with guests regarding seating, schedule and maintain reservations, monitor activity to determine seating and dining flow
  • Guide guests to their table, present them with clean menus, and offer suggestions to enhance the dining experience
  • Performs opening and closing duties as needed, assists others with side work including, but not limited to, cleaning, stocking, rolling silverware, etc.
  • Helps fellow team members and other departments wherever necessary to maintain positive working relationships
  • Answer incoming calls to the winery and address customer inquiries
  • Security/Compliance/Occupational Health & Safety:
    • Properly secure the building if the last to leave
    • Monitor the presence and activities of any outside personnel such as videographers
    • Ensure compliance with all applicable laws and regulations to include, but not limited to, ABC regulations, VDACS, and OSHA
    • Regularly sanitize and disinfect various guest and team member touch points
    • Report any injury, accident and/or foodborne illness incidents to management
    • Comply with relevant workplace safety regulations

Job Requirements:
  • Excellent communication skills
  • Positive attitude
  • Able to stand for long periods of time
  • Available to work nights, weekends, and holidays