Customer Service Trainee

6 days ago


Arlington, United States ECI Consulting Group Full time
We are an outsourced marketing agency looking for a Full Time Customer Service Trainee to join our Falls Church office on a permanent basis.

You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.

This role offers you the opportunity to work in a national firm that offers excellent career progression.

Customer Service Trainee Core Responsibilities:
  • Provide high-quality in-person service to each of our clients
  • Manage daily client sales transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
  • Maintain client confidentiality at all times
  • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
  • Communicates clearly with staff in a timely and professional manner
  • Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client

Our company holds four key values:
  • Leadership: Leadership is not a position or a title, it is action and example. We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs
  • Honesty: If you want to be trusted personally or professionally, you must be honest
  • Growth: We measure growth by the tenacity in someone's work ethic, which guarantees an outstanding outcome
  • Professional Development: Professional development comes from a commitment to excellence. "The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor" - Vince Lombardi

Essential Skills:
  • Clear written and verbal communication skills
  • Strong relationship management skills
  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
  • Business acumen in the marketing, sales, and client relations field is preferred
  • Must understand and comply with applicable regulations and standard operational procedures
  • Must ensure that all sales transactions are executed properly and meet compliance guidelines


  • Arlington, United States Response Marketing Full time

    We are thriving as a business consulting and sales firm located in Dallas! Our forward-thinking marketing strategies and innovative sales tactics are what attract our reputable clients to us. Now that our clients are expanding, we are looking for entry-level candidates to join our marketing and sales team as an Account Manager Trainee! Our primary goal is to...


  • Arlington, Virginia, United States Jobs for Humanity Full time

    Job Title: Auto Glass Technician TraineeAre you looking for a career in the automotive repair industry?We are seeking a motivated and detail-oriented individual to join our team as an Auto Glass Technician Trainee. As a trainee, you will learn the skills necessary to install and repair auto glass, recalibrate car safety systems, and provide exceptional...


  • Arlington, Virginia, United States R&M Management Full time

    R&M Management is a boutique marketing and consulting firm that fosters growth through its dynamic team. As a Customer Service Trainee, you will be part of this fast-paced industry where we work with prominent brands in the telecommunications sector.We are passionate about promoting equity and access to reliable wireless solutions. Due to our clients' rapid...


  • ARLINGTON, United States Penske Truck Leasing Full time

    Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success. Penske will introduce you to our sales processes,...


  • ARLINGTON, United States Penske Truck Leasing Full time

    Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success. Penske will introduce you to our sales processes,...


  • ARLINGTON, United States Penske Truck Leasing Full time

    Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success. Penske will introduce you to our sales processes,...


  • Arlington, Virginia, United States Hertz Full time

    Unlock Your Potential as a Car Fleet Management TraineeThe Manager In Training program at Hertz provides hands-on training in Sales, Operations, Customer Service, Finance, and People Management. With a clearly defined career path to Branch Manager in as little as 12-18 months, you will gain valuable experience and skills to excel in your role.This position...


  • Arlington, United States Mutual of Omaha Full time

    Financial Representative Trainee (Sales) - Dallas, TX Location: Texas Work Type: Full Time Regular Job No: 503423 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open Until...


  • Arlington, United States Mutual of Omaha Full time

    Financial Representative Trainee (Sales) - Dallas, TX Location: Texas Work Type: Full Time Regular Job No: 503423 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open Until...


  • Arlington, United States Avis Budget Group Full time

    Salary: $50,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included)Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations,...


  • Arlington Heights, United States Mutual of Omaha Full time

    Financial Representative Trainee (Sales)--Boston, MA Location: Massachusetts Work Type: Full Time Regular Job No: 503420 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open...


  • Arlington, Texas, United States Mutual of Omaha Full time

    We are seeking a highly motivated and results-driven Financial Representative Trainee to join our dynamic team at Mutual of Omaha. As a key member of our sales force, you will play a vital role in developing and executing strategies to drive business growth and achieve exceptional results.The ideal candidate will possess excellent communication and...


  • Arlington, United States Government Jobs Full time

    Government Jobs - Full-Time Permanent - $57,033.60 - $87,068.80 Annually The Department of Environmental Services (DES) is seeking a qualified candidate who is interested in a career as a Multi-Skilled Wastewater Plant Operator . This on-the-job training/work program offers both entry-level and experienced operators a career path to the highest level of...


  • Arlington, TX, United States Penske Truck Leasing Full time

    Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success. Penske will introduce you to our sales processes,...


  • Arlington, Texas, United States Mutual of Omaha Full time

    Company OverviewMutual of Omaha is a leading insurance provider dedicated to helping individuals achieve financial stability and security.SalaryThe estimated salary for this role is $36,000 per year, with opportunities for advancement and increased earnings based on performance.Job DescriptionAs a Financial Representative Trainee, you will participate in a...


  • Arlington, Virginia, United States UNTUCKit Full time

    Join Our Team as a Sales Associate at UNTUCKitWe are seeking a friendly and approachable Sales Associate to join our team at Pentagon City. As a Sales Associate, you will be responsible for delivering exceptional customer service and ensuring high levels of customer satisfaction through excellent sales service.About the RoleThis is a great opportunity for...


  • Arlington, United States MSCCN Full time

    Company Overview: OCULUS is a family-owned medical device company founded and headquartered in Germany over 125 years ago. Since then, the company has expanded globally and was established in the USA more than 20 years ago. OCULUS develops first-class instruments for eye diagnostics (ophthalmic medical equipment) for optometrists and ophthalmologists. Our...


  • Arlington, Virginia, United States Goodwill of Greater Washington Full time

    Goodwill of Greater Washington is seeking a highly skilled Customer Service Representative to join our retail team. As a Customer Service Representative, you will be responsible for providing top-notch customer service, maintaining a clean and organized store environment, and working collaboratively with the sales team to achieve sales goals.**Job...


  • Arlington, Texas, United States Godsell & Davis Full time

    We are looking for a Customer Service Liaison to join our team at Godsell and Davis in the greater Dallas area. As a Customer Service Liaison, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction. You will also be tasked with promoting listings, identifying products, and communicating...


  • Arlington, Massachusetts, United States American Alarm & Communications Full time

    Job SummaryWe are seeking a skilled Customer Care Representative to join our team at American Alarm & Communications in Arlington, Massachusetts.About the RoleThis is an exciting opportunity to provide exceptional customer service and support to our clients. As a Customer Care Representative, you will be responsible for responding to customer inquiries,...