Account Clerk III
3 weeks ago
Our Commitment
Work with the best - work for Virginia Beach Parks and Recreation Join our team and contribute to our 60+ year track record of providing legendary experiences We are dedicated to promoting healthy lifestyles and protecting our environment. We ensure all residents - regardless of their physical, social, and economic circumstances - can access our programs. By providing enriching and memorable lifelong experiences, we strive to enhance the quality of life for our community by improving the physical and mental well-being of our residents.
Are you…?
* Able to keep a positive attitude and foster excellence through your actions, words, and appearance? Personable and genuine with your communication-both written and verbal?
* Someone who seeks opportunity to learn and understand the experience of others, creating a collaborative environment for all voices to be heard? Able to embrace differences and individuality to encourage inclusion? Willing to listen with an open mind?
* A problem solver who can work through sticking points and difficult conversations, holding yourself and team members to the highest standards of accountability?
* Able to find opportunity in challenges, no matter how difficult, finding creative solutions?
* Able to model sustainable practices to ensure an environmental conscious and productive culture (Ex: Recycle, reduce waste, optimize resources, and improve processes)?
* Going to take ownership of your time with the department and strive for excellence?
THEN WE WANT YOU TO JOIN OUR TEAM
This position will coordinate administrative services for the Parks and Recreation Hiring and Recruitment Team.
Recruiting and Hiring Services
* Serve as a liaison for hiring managers through all phases of the recruitment process and be able to train on department recruitment practices.
* Support the department in filling open positions by reviewing applications and facilitating the completion of necessary onboarding paperwork.
* Identify opportunities for process improvement aimed at reducing the time it takes to fill positions and attracting top talent.
Data and Records Management
* Develop and manage data tracking systems.
* Maintain a filing system in accordance with record retention requirements, prioritizing security and confidentiality.
* Manage a large volume of data entry in the Human Resources Information System (HRIS), and Applicant Tracking System (ATS), as well as other department developed systems.
General Administrative Support
* Address various questions and concerns regarding the recruitment process, providing excellent customer service both internally and externally.
* Communicate effectively with diverse populations, ensuring exceptional customer service and timely delivery both orally and in writing.
* Develop various documents such as correspondence, surveys, and survey analyses, including tabulations and evaluations.
* Cultivate strong professional relationships to bolster the success of recruitment, onboarding, and other department initiatives.
* Work collaboratively with the Employee Experience Team.
* Coordinate onboarding communication between candidates and supervisors, ensuring timely service delivery.
* Interpret and apply City and departmental policies while ensuring compliance with governing Federal laws.
The ideal candidate will have:
* Prior experience in human resources or administrative roles, recruitment and onboarding preferred.
* Strong organizational skills with the ability to manage multiple tasks and prioritize workload effectively.
* Excellent attention to detail and accuracy in data entry and recordkeeping.
* Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with Human Resources Information Systems or Applicant Tracking Systems.
* Ability to maintain confidentiality of sensitive information and handle sensitive information and handle sensitive situations with professionalism and discretion.
* Effective communication skills both written and verbal, with the ability to interact professionally with employees, supervisors, and community agencies.
* Work independently, solve problems, use good judgment, and complete assignments on time.
* Effective problem-solving and investigative skills
Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less -Individual assignments will be determined by the supervisor and could include assistance with any HR Bureau service, based on the current workloads and department needs
The P&R Employee Experience
At Virginia Beach Parks & Recreation, our success is because of our dedicated employees. We are intentional about creating an employee experience where you are empowered to reach your full potential, are supported through strength-based initiatives, and are confident in your abilities. We champion a workplace culture built on our cultural foundations: Professionalism, Respect, Accountability, Integrity, and Citizenship. These guiding principles of behavior cultivate a positive and high performing work environment. Success is recognized and celebrated, and legendary experiences are the core of who we are.
Full Time Perks -
Employees who are new to the Virginia Retirement System are eligible for:
11 Paid Holidays plus 3 Additional Personal Holidays
18 Days of Paid Time Off (PTO)
Medical, Dental, Vision, and Prescription Coverage
Legal and Identity Theft Protection
Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
Commonwealth of Virginia 457 Deferred Compensation Plan (COV457)
Hybrid 457 Cash Match
Virginia Local Disability Program (VLDP) - Income Replacement (Short-Term Disability, Long-Term Disability, and Long-Term Care)
Optional Life Insurance
Wellness Programs
Employee Assistance Program / Work-Life Services
Paid Maternity/Paternity/Parental Care Leave
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