Clinical Practice Supervisor

1 month ago


Hawthorne, United States WMC Health Full time
Job Details:

Job Summary:

The Clinical Practice Supervisor is responsible for oversight of practice operations and enforcement of policies and procedures in accordance with all regulatory and organization requirements.

Responsibilities:

  • Supervise patient care and operational activities to ensure that the practice successfully supports the organization's mission and vital values.
  • Review patient schedule and ensure provider and staff coverage.
  • Identify and resolve operational problems and maintain overall patient and work flows.
  • Review processes within practice for competencies and identify improvement areas.
  • Supervise assigned personnel including hiring, training, payroll reconciliation and yearly performance reviews.
  • Responsible for delegating work to assigned staff and achieving workflow standards.
  • Provides guidance and support to staff and ensures the work is completed efficiently and correctly.
  • Is or becomes a Cerner (electronic medical record used by practice) super-user. Ensure that within Cerner all patient visits are locked and billed, tasks are addressed, patient inquiries are answered, referrals and pre-certifications are obtained and portal inquiries are attended.
  • Conduct regularly scheduled staff meetings to inform of changes in the practice's policies or processes, provide education to staff and allow staff to provide feedback on any areas or issues.
  • Review and resolve any insurance, billing, referral or authorization issues.
  • Oversee daily payment reconciliation.
  • Order and maintain office/medical supplies and equipment.
  • Maintain patient confidentiality.
  • Provide coverage to front office as needed.
  • Perform other related duties as directed or required.
  • Provide clinical support when necessary within scope of practice for specific, certified/licensed role (i.e.: Licensed Practical Nurse, Medical Assistant). Clinical support can include
  • Review of patient schedule and planning for clinical visits for the day with providers.
  • Escort patient to examination/treatment rooms and perform basic intake (i.e.: height, weight, blood pressure, pulse, temperature).
  • Document medical history, medication reconciliation and enter information into EMR.
  • Perform finger sticks and other outpatient testing.
  • Pre-Certify drug refills and provide prescription information as directed by the physician.
  • Assist providers with patient visits as needed, including procedures.
  • Obtain blood work and specimens from patients.
  • Inform patients of test results under direction of the provider.
  • Assist patients with coordinating follow-up testing and on-going treatment after review with providers. Assist in coordinating with hospital and other clinical sites for continuum of care for follow-up patient care.
  • Prep exam & treatment rooms and ensure that each room is properly stocked for patient care.
  • Clean and sterilize instruments and assist in ordering clinical supplies and equipment.
  • Assist with scheduling, authorizations, referrals, phone calls and other clerical duties as needed.
Qualifications/Requirements:

Experience:

Minimum of three years medical office management, required or Two years of experience in a practice setting as a medical assistant, required or Two years of experience in a practice setting as a licensed practical nurse, required.

Education:

High School diploma or equivalent, required or Medical Assistants Diploma from an accredited program, required or Completion of an accredited or approved program in Licensed Practical Nursing, required.

Licenses / Certifications:

RMA,(Registered Medical Assistant by ARMA, American Registry of Medical Assistants)/CMA (Certified Medical Assistant by AAMA, the Certifying Board of the American Association of Medical Assistants) or NYS Licensed Practical Nursing

About Us:

WMC Advanced Physician Services PC

Benefits:
We offer a comprehensive compensation and benefits package which includes:
  • Health Insurance
  • Dental
  • Vision
  • Retirement Savings Plan
  • Flexible Saving Account
  • Paid Time Off
  • Holidays
  • Tuition Reimbursement


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