Crisis Stabilization Center Manager â€" Mental Health

3 weeks ago


West Plains, United States Ozarks Medical Center Full time

Oversees clinical functions of Behavioral Healthcare staff.# Develops implements and monitors standards of clinical care for adult clients.# Responsible for implementing, monitoring and ensuring corporate compliance of OZH, JCAHO, CARF, HCFA, and DMH standard of crisis stabilization for all clinicians/providers delivering psychological services.

Management of Crisis Stabilization Center including: overseeing activities of staff providing guidance and support regarding direct patient care; interaction with third-party crisis hotline provider, local law enforcement, and OZH Emergency Department

30%

Function as a direct clinical professional taking clinical calls and perform applicable assessments.

20%

Employee Relations: Establish and monitor employee training programs and education. Coordinate hiring activity of the department.

15%

Quality: Manage quality dashboard items that pertain to crisis services, including customer service.

15%

Financial: Assist Financial Analyst and/or Director in preparation of department budgets, monitor employee performance to standard.

10%

Service Recovery: Manage client issues with providers and external clinic locations

10%

Describe duties performed at periodic intervals, such as weekly, monthly, quarterly, and indicate the frequency.

frequency

BHC Management Team

1/week

OZH Intake Team

As needed

OZH Neuropsych Treatment Team

As needed

Position Titles Supervised:

# of employees

Clinical Support Tech

2

QMHP

3

Community Support Specialist

3

RN

3

Environmental Service Aide

3

Peer

1


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