Instructor, Maintenance Support
4 weeks ago
Position Summary:
With general direction from the Director of Quality, designs and delivers regulatory and company training to Maintenance Technical Stores/Supply Clerks, Aircraft Cleaners, and Service Providers for both new and current employees.
Job Functions:
* Promotes and fosters a safe and secure operating environment.
* Designs and facilitates Technical Stores/Supply Clerk and Aircraft Cleaner training, and fuel training to Service Providers.
* Assists in the development of new training initiatives and curriculums, including web-based e-learning.
* Prepares and updates training materials for both classroom and field training.
* Acts as liaison with department staff, Maintenance, Service Provider management, and regulators/auditors.
* Evaluates employee performance in training programs and makes recommendations to agent/student and manager.
* Monitors and evaluates training procedures followed by maintenance and fueling providers.
* Maintains curriculums in accordance with IATA, CFR 49, OSHA, FAR, DOT, and EPA.
* Assists with obtaining and analyzing data to continuously improve the training curriculum.
* Coordinates with local Managers and Supervisors to ensure training concurrency of station personnel.
* Conducts GSE training and assists with performance audits.
Required Competencies:
* High level of judgment and initiative in dealing with employee issues and irregular operations.
* High degree of professionalism and ability to keep sensitive information confidential.
* Ability to communicate fluently in English.
Education & Experience:
Required:
* Associate or bachelor's degree in education or similar major - OR - one-year prior teaching or training experience.
* Strong computer skills, including Microsoft Windows, Microsoft Office (including MS Word & PowerPoint, Excel, Access), Internet courseware development tools, and e-mail.
* Excellent stand-up presentation skills.
Preferred:
* Training or experience in working with Adult Learning Styles
* Problem solving
* Analytical ability
* Interpersonal skills
* Strong oral and written communication skills
Supervisory Responsibilities:
None
Work Environment, Physical Demands & Travel:
* Corporate office; may be eligible for hybrid work.
* Classrooms/Offices/Stations.
* Moderate level of activity, significant walking/standing/movement required.
* Some travel required (50%).
Disclaimer: The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of duties and/or responsibilities associated with this position. Generally, each job function is considered essential to this position and any incumbent must be capable of performing them.
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