Service Advisor

3 weeks ago

Fargo, United States Interstate Companies, Inc. Full time

Interstate Power Systems is looking for an experienced Service Advisor/Writer for our Fargo North Dakota location. We are offering highly competitive wages

Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together with the technicians, a Service Advisor ascertains the cause of the issue(s) that prompted a given customer's visit, works to address and resolve those issues. Were looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you.

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,500 employees in its corporate office and five operating units Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.

At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day

Service Advisor Responsibilities:

* Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer.
* Assist fellow service office employees with managing schedule and workload.
* Manage technician time and monitor repair progress for maximum efficiency.
* Work with parts department by gathering information to complete repair estimates before updating customer for approval.
* Work with outside vendors for sublet work needed on customer units.
* Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors.

Service Advisor Requirements:

* Basic computer skills
* High school diploma or equivalent
* Excellent communication and time management skills
* Strong problem solver with the ability to think outside of the box.
* 3 Years of Truck or Automotive Service Writing Experience Required

Service Advisor Qualities:

* Positive attitude
* Solid written and verbal communication skills including excellent customer service and phone skills.
* Organized and able to manage time wisely.
* The desire to succeed in a day-to-day challenging position.
* Mechanical Experience
* Computer Skills (Excel, Word, Excede OS)

Employee Benefits

* Competitive Wages Be paid your worth
* Uniforms - fully supplied by Interstate
* Tool program - available
* Tuition assistance - for educational and ongoing career growth
* Health, dental and vision coverage - begins on the first day of the following month.
* Paid Time Off - (PTO) starts accruing day one of your full-time employment.
* Holidays - 6 Holidays and 2 Floating Holidays per year
* 401(K) - with company matching.
* Long Term Disability - Supplied
* Short Term Disability - Supplied
* Life Insurance - Supplied
* Healthiest You - Virtual Health Care paid by Interstate.
* PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
* Pet Insurance We care about our furry friends
* Employee Discounts - available on products and services
* Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
* Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

#IPSRT

#ZRAPPLY

  • Service Advisor

    1 month ago

    Fargo, United States Interstate Companies, Inc. Full time

    Interstate Power Systems is looking for an experienced Service Advisor/ Writer for our Fargo North Dakota location. We are offering highly competitive wages! Service Advisors fulfill a critical role in our operations. They are responsible for buildin Service Advisor, Advisor, Manufacturing, Retail, Systems, Skills

  • Service Advisor

    4 weeks ago

    Fargo, United States Interstate Companies Inc Full time

    Job DescriptionJob DescriptionInterstate Power Systems is looking for an experienced Service Advisor/Writer for our Fargo North Dakota location. We are offering highly competitive wages!Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their...

  • Service Advisor

    1 week ago

    Fargo, United States Interstate Companies Inc Full time

    Job DescriptionJob DescriptionInterstate Power Systems is looking for an experienced Service Advisor/Writer for our Fargo North Dakota location. We are offering highly competitive wages!Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their...

  • VI Service Advisor

    3 weeks ago

    Fargo, United States Wallwork, Inc. Full time

    Interface with customers and service technicians to identify and sell vehicle repairs and maintenance. Determine need for repairs and maintenance by vehicle inspection and questioning customer, and by researching service history and computer informat Service Advisor, Advisor, Service, Retail, Automotive, Customer

  • Service Advisor/Writer

    2 months ago

    Fargo, United States Fix It Forward Auto Care Full time

    Job DescriptionJob DescriptionAbout usWe started Fix It Forward Auto Care 5 years ago as a way to enable our non profit, Fix It Forward Ministry, to solve the transportation issues in our community. Fix It Forward Ministry in making a huge impact in our community with over 400 cars given away and over 900 cars repaired!As amazing is the non-profit side is,...

  • Service Advisor/Writer

    7 days ago

    Fargo, United States Fix It Forward Auto Care Full time

    Job DescriptionJob DescriptionAbout usWe started Fix It Forward Auto Care 5 years ago as a way to enable our non profit, Fix It Forward Ministry, to solve the transportation issues in our community. Fix It Forward Ministry in making a huge impact in our community with over 400 cars given away and over 900 cars repaired!As amazing is the non-profit side is,...

  • Valley Imports Service Advisor

    3 weeks ago

    Fargo, United States Wallwork Truck Center Full time

    The Service Advisor is responsible for generating service order estimations and quotes for customers, scheduling service appointments, and maintaining an organized schedule of work flow. This position is also responsible for communicating with customers regarding post-repairs and new service work. Monday - Friday (8am-5pm) with potential to earn up to...

  • Valley Imports Service Advisor

    1 week ago

    Fargo, United States Wallwork Truck Center Full time

    The Service Advisor is responsible for generating service order estimations and quotes for customers, scheduling service appointments, and maintaining an organized schedule of work flow. This position is also responsible for communicating with customers regarding post-repairs and new service work. Monday - Friday (8am-5pm) with potential to earn up to...

  • Business Advisor

    4 hours ago

    Fargo, United States Transworld Business Advisors Full time

    Business AdvisorTransworld Business Advisors NorthStarUnlimited Earnings Potential  Transworld Business Advisors NorthStar is a leading international provider of full service business brokerage, franchise consulting, and franchise development. Although we are part of a highly successful, growing, international organization, our office is...

  • Retirement Plan Advisor

    1 month ago

    Fargo, United States CPS Full time

    RETIREMENT PLAN ADVISOR Experience: 3+ years in Retirement Services industry (specifically with Institutional Retirement Plans) Licensing: FINRA Series 6, 7, 65, or 66 preferred Professional Designations: AIF, AIFA, CFP, CHRC, CPFA, QPFC, or equivalent We are seeking an experienced and motivated Institutional Retirement Plan Advisor to join our team. The...

  • Business Advisor

    1 month ago

    Fargo, United States Transworld Business Advisors Full time

    Business AdvisorTransworld Business Advisors NorthStarUnlimited Earnings Potential  Transworld Business Advisors NorthStar is a leading international provider of full service business brokerage, franchise consulting, and franchise development. Although we are part of a highly successful, growing, international organization, our office is...

  • Business Advisor

    1 week ago

    Fargo, United States Transworld Business Advisors Full time

    Business AdvisorTransworld Business Advisors NorthStarUnlimited Earnings Potential  Transworld Business Advisors NorthStar is a leading international provider of full service business brokerage, franchise consulting, and franchise development. Although we are part of a highly successful, growing, international organization, our office is...

  • Beauty Advisor

    2 weeks ago

    Fargo, United States Sephora Full time

    Job ID: #Store Name/Number: ND-West Acres Mall (1428)Address: 3092 13th Ave South Suite 501, Fargo, ND 58103, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularBeauty AdvisorAs a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are...

  • Beauty Advisor

    1 week ago

    Fargo, United States Sephora Full time

    Job ID: #Store Name/Number: ND-West Acres Mall (1428)Address: 3092 13th Ave South Suite 501, Fargo, ND 58103, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularBeauty AdvisorAs a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are...

  • Wallwork Truck Center Assistant Service Advisor

    2 months ago

    Fargo, United States W.W. Wallwork Inc. Full time

    Job DescriptionJob DescriptionUnder general direction of the Service Manager and Service Advisor, the Assistant Service Advisor will be responsible for the orderly and efficient operation of the shop. Responsibility of the shop to ensure all equipment repairs are completed in a safe, cost effective, and timely manner. This position will also assist...

  • Wallwork Truck Center Assistant Service Advisor

    1 week ago

    Fargo, United States W.W. Wallwork Inc. Full time

    Job DescriptionJob DescriptionUnder general direction of the Service Manager and Service Advisor, the Assistant Service Advisor will be responsible for the orderly and efficient operation of the shop. Responsibility of the shop to ensure all equipment repairs are completed in a safe, cost effective, and timely manner. This position will also assist...

  • Beauty Advisor

    1 week ago

    Fargo, United States Sephora Full time

    Job ID: 246533Store Name/Number: ND-West Acres Mall (1428)Address: 3092 13th Ave South Suite 501, Fargo, ND 58103, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularBeauty Advisor As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You...

  • Beauty Advisor

    2 weeks ago

    Fargo, United States Sephora Full time

    Job ID: 246533Store Name/Number: ND-West Acres Mall (1428)Address: 3092 13th Ave South Suite 501, Fargo, ND 58103, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularBeauty Advisor As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You...

  • Beauty Advisor

    1 week ago

    Fargo, North Dakota, United States Sephora Full time

    Job ID: 246533Store Name/Number: ND-West Acres Mall (1428)Address: th Ave South Suite 501, Fargo, ND 58103, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularBeauty AdvisorAs a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are...

  • Beauty Advisor

    1 week ago

    Fargo, North Dakota, United States Sephora Full time

    Job ID: #Store Name/Number: ND-West Acres Mall (1428)Address: th Ave South Suite 501, Fargo, ND 58103, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularBeauty AdvisorAs a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged...