Customer Service Representative
4 days ago
AAR is more than a job it is a family. This family works to build lasting careers that will benefit you and your families. We offer competitive pay and comprehensive benefits.
What is a Customer Service Representative?
A Customer Service Representative is a valued member of the AAR team. These team members are the direct line of communication between the clients, the customers, and the other members of our organization. This position requires exemplary customer service skills as you will be assisting others throughout the day. Additionally, CSR's have the challenge of verifying information from our clients and placing the best and most current information into the accounts for our other team members.
Things to think about:
- This role is fast-paced
- You will have the chance to connect with and help a lot of people
- You need to be detail-oriented
- You are rewarded for your efforts
- You must be a listener so you can be the problem solver
CSR's Duties
- Answer Incoming Calls from clients and customers
- Assist other employees with information on accounts
- Show all customers and clients a superior level of customer service
- Must be able to type minimum 40 wpm
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