Concierge - Part-Time 1st/2nd Shift

3 weeks ago

Hiram, United States Manor Lake Hiram Full time

Purpose

To maintain a good relationship with residents, patients, employees and other persons to whom contact is made.

Essential Functions

Job Functions

* Smiles and extends a warm and friendly welcome to everyone entering the Community. If the individual has to wait in lobby, offers them something to drink and/or eat.
* Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs them to the proper department personnel
* Receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information.
* Maintains current list of residents and maintain Resident Registry.
* Receives request for maintenance work, completes work orders and gives to maintenance.
* Maintains daily check on all residents.
* Maintains a resident absentee register.
* Has outside contractors, deliverymen, service men and visitors sign in and out in a daily journal.
* Makes copies on copy machines for residents and staff as appropriated.
* Sends all fax copies for residents and staff as appropriate.
* Keeps record of all cash received at front desk. This includes moneys received from employee meals, postage copies etc, to be submitted to bookkeeping on a monthly basis.
* Any other tasks, assignments, projects or requests as deemed by management.
* Appropriately addresses every individual leaving the Community as directed by management.

Qualifications

* Must be 18 years of age or older
* Must read, write, speak and understand English.
* Computer literate.
* Must dress professionally as directed by management.
* Patience, tact, enthusiasm and positive attitude toward the elderly.
* Personable, friendly and enjoys smiling.

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