Guest Services Agents | Hilton Meadowlands | East Rutherford NJ
4 weeks ago
What You'll Do:
In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
* Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
* You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
* You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
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East Rutherford, United States PM Hotel Group Full timeWhat You'll Do: In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you t Guest Service, Agent, Guest, Hotel
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East Rutherford, United States PM Hotel Group Full timeWhat You’ll Do: In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you’ll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: ...
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East Rutherford, United States PM Hotel Group Full timeWhat You’ll Do: In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you’ll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: ...
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East Rutherford, United States PM Hotel Group Full timeHere are a few other tasks you'll be responsible for on a daily basis: - Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism Providing training and guidance for front desk staff on hotel st Guest Service, Supervisor, Guest, Service, Retail
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East Rutherford, United States PM Hotel Group Full timeHere are a few other tasks you'll be responsible for on a daily basis: * Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism * Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards. * Stepping in to complete daily hotel front desk...
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East Rutherford, United States PM Hotel Group Full timeJob Details Description Here are a few other tasks you’ll be responsible for on a daily basis: ·Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards. Stepping...
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