Membership Consultant
1 week ago
Company: Cowboys Fit
Directly Reports to: Sales Manager
Department: Sales
POSITION OVERVIEW
Membership Consultants play a key role in the company’s overall success by:
1) Achieving and exceeding membership sales and revenue goals and selling ancillary services
2) Contributing to member retention and satisfaction by advising members and guests on programs that will help them meet their long- and short-term health and fitness goals
3) Providing members and guests with legendary service and enhancing their sense of belonging and community within the club
Key Responsibilities
Achieve financial performance results through the generation of new memberships and ancillary service memberships
- Achieve or exceed individual membership sales goals by generating referrals, converting inquiries (phone/web) into appointments and following up with and closing prospects
- Implement and adhere to all steps of the sales process, including assessing the needs of prospective members, providing a value based presentation of the Cowboys Fit brand, programs and services, leading an enthusiastic and informative tour, presenting membership/service options and prices, and closing sales
- Help integrate new members into personal training by attaching point of sale sessions and/or scheduling their complimentary on-boarding session
- Responsible for meeting weekly and monthly goals and metrics as outlined in individual weekly tracking sheets
- Responsible for meeting with MM on a weekly basis to review prior and current week’s activity
- Actively develop leads through a variety of activities, including telephone, internet and community outreach and partnerships, corporate visits, referrals and special events
- Utilize the lead tracking system to manage all prospect and member data
- Before ending each shift, ensure that the CRM calendar for your next shift is up-to-date and set up for success
- Complete and submit all new member paperwork (Membership Agreement, Personal Training Policies, Corporate Proof, etc) before leaving the club the day the member joins
- Attend and participate in membership meetings team, club and company meetings, member functions, outside marketing events, and the planning and implementation of promotions
- Know your competition and use that information to make suggestions or changes that enable your club to be “best in class” and achieve results.
Create a customer service focused environment that is friendly, welcoming, and supportive, and seeks to provide members and guests with exceptional experiences
- Ensure superior customer service by sustaining a culture, through actions and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations
- Create and deepen relationships with members and enhance their sense of belonging and community within the club by reaching out to “your” members in person and by phone and email
- Deal with member issues proactively, “own” member problems that come to your attention, and solve those issues within a 24-hour period
- Be knowledgeable about your job, the company, and our services, promotions, and business practices so that you can provide members and guests with consistent and accurate information
Contribute to the effective and efficient running of the day-to-day operations of the clubs and company
- Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner
- Maintain an active and working knowledge of the company as well as all services and promotions
- Be proficient in all club software systems
- Follow all club policies and procedures
- Attend all meetings, special events, and education sessions to learn and provide feedback and share ideas on improving and building all aspects of the business
WORK SCHEDULE
This is a full-time position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. All members of the membership team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
-
Fitness Consultant
3 weeks ago
Plano, United States Disability Solutions Full timeStretchLab is seeking personal trainers, massage therapists, and dance/yoga/pilates instructors to join our team. This is an amazing opportunity to gain experience in a new modality that is taking the fitness industry by storm.Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders...
-
Net2Source Inc. | Android Developer | plano, tx
3 weeks ago
plano, United States Net2Source Inc. Full timeNet2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring " Android Developer " for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune...
-
Net2Source Inc. | Android Developer | plano, tx
2 weeks ago
plano, United States Net2Source Inc. Full timeNet2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring " Android Developer " for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune...
-
Android Developer
2 weeks ago
Plano, United States Net2Source Inc. Full timeNet2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring " Android Developer " for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune...
-
Plano, Texas, United States Equinox Full timeAbout EquinoxWe are a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. Our mission is to inspire and motivate members and employees to maximize life. We practice what we preach - investing time in our own health and fitness.We believe that everyone has untapped potential within them and it takes a...
-
Relaxation and Wellness Experts Wanted
6 days ago
Plano, Texas, United States Equinox Full timeWe are seeking highly skilled and dedicated professionals to join our team at Equinox Spa in Plano, TX. As a Dual-Licensed Massage Therapist or Esthetician, you will play a vital role in providing exceptional experiences for our members.Job OverviewThe successful candidate will be responsible for delivering world-class massage and spa treatments, utilizing...
-
Family Law Attorney
2 months ago
Plano, United States Gro HR Consulting Full timeFamily Law Attorney Part- time position/ non-exempt Reports to: Legal Department Lead Mission - Texas Muslim Women's Foundation empowers, promotes, and supports all women and their families - A mission that ultimately creates stronger communities Position Summary: Provides legal representation on family law matters (i.e. protective orders, custody issues,...
-
plano, United States Community Hospital Corporation Full timeThe VP of Clinical and Quality Services assumes the corporate lead for efficient and compliant clinical and quality services within our short-term acute care hospitals and clients; is responsible for providing leadership, guidance, direction and oversight to Chief Nursing Officers in their daily operations and direction of nursing/clinical services; provides...
-
Plano, United States Community Hospital Corporation Full timeThe VP of Clinical and Quality Services assumes the corporate lead for efficient and compliant clinical and quality services within our short-term acute care hospitals and clients; is responsible for providing leadership, guidance, direction and oversight to Chief Nursing Officers in their daily operations and direction of nursing/clinical services; provides...
-
Plano, United States Community Hospital Corporation Full timeThe VP of Clinical and Quality Services assumes the corporate lead for efficient and compliant clinical and quality services within our short-term acute care hospitals and clients; is responsible for providing leadership, guidance, direction and oversight to Chief Nursing Officers in their daily operations and direction of nursing/clinical services; provides...
-
plano, United States Community Hospital Corporation Full timeThe VP of Clinical and Quality Services assumes the corporate lead for efficient and compliant clinical and quality services within our short-term acute care hospitals and clients; is responsible for providing leadership, guidance, direction and oversight to Chief Nursing Officers in their daily operations and direction of nursing/clinical services; provides...
-
Plano, TX, United States Community Hospital Corporation Full timeThe VP of Clinical and Quality Services assumes the corporate lead for efficient and compliant clinical and quality services within our short-term acute care hospitals and clients; is responsible for providing leadership, guidance, direction and oversight to Chief Nursing Officers in their daily operations and direction of nursing/clinical services; provides...
-
Member Financial Specialist
4 weeks ago
Plano, TX, United States UNIFY Financial Credit Union Full timeAs a Member Financial Specialist, you'll help UNIFY's credit union members safeguard their assets! At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members. Our members are the priority. As a Credit Union we are not driven by profit margins and stock prices (like other...
-
Director, Sales
23 hours ago
Plano, TX, United States OpenGov Full timeOpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive! Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are...
