Physician Office Nursing Supervisor, McLeod Primary Care Clarendon
4 weeks ago
* Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
* Shall demonstrate leadership and commitment with respect to the quality management system by:
(a) promoting the use of the process approach and risk-based thinking
(b) engaging, directing and supporting persons to contribute to the effectiveness of the quality management system requirements
(c) promoting improvement
* Provides an environment that demonstrates caring, compassion and respect for all patients, families, visitors and staff.
* Manages the direct day-to-day patient care operation of the clinical staff and is responsible for the time management, development and evaluation of the clinical staff.
* Recognizes the normal signs (growth and development) of the patient population indicated above and understands the requirements of assessment, treatment, and care of the specific age groups.
* Completes annual training specific to the age needs of the patient population served and demonstrates area-specific care.
* Possesses and demonstrates highly effective communication skills with all customers and is able to adapt communication styles as necessary to different patient populations, care-givers, and other customers.
* Demonstrates proficiency of the use and application of the electronic medical record, in addition to other systems that are required to perform clinical nurse responsibilities.
* Ensures adherence to policies and standards of care and maintains the privacy of patients and the confidentiality of patient information-HIPPA compliance.
* Ensures a team work environment by continually assessing the work environment through patient and staff rounds by supervising the clinic care teams within the guidelines of Office Manager-approved staffing patterns and contributes to Continuous Quality Improvement.
* Reports identified opportunities for improvement to the Office Manager that affect patient care and/or clinic staff and together they will coordinate and facilitates problem solving between clinic staff and other departments or among staff. Offers assurance that patient and nursing needs are met in a timely manner and in accordance to McLeod Health standards.
* Acts as a liaison to members of the health care teams for concerns related to their department. Advises and informs staff of current revised policies, procedures, in a manner supportive to the organization.
* Provides for continued, organized work flow during periods of peak volumes and/or unusual work situations. Assist with patient care during these peak time situations through re-assignment of work, directing the staff or providing direct care-giving for a short period of time.
* Participates in the monitoring and control of medical supply inventory to be maintained within office budget yet avoiding unnecessary depletions. Identifies opportunities where supply utilization can be improved and facilitates appropriate adjustments.
* Provides clinical experiences as a resource for new and experienced staff in order to facilitate orientation, training and exposure to the variety of practice specific patient types/complaints.
* Maintains proficiency of clinical staff and identifies educational and training needs of clinic staff members. Communicates needs to Office Manager if assistance is needed to facilitate additional training.
* Promotes a climate conducive to learning through encouragement of co-workers formal and informal continuing education.
* Schedules clinical staff, based on experience level and skill, to provide adequate coverage to perform all assigned duties per patient needs, sectional demands and with minimal overtime.
* Maintains clinic staff schedules by authorizing paid time off with guarantee of proper clinic coverage and request PRN staff as needed.
* Evaluates performance of clinic staff by completion of performance measures through Insight and provides timely feedback to employees regarding their performance.
* Addresses variances in employee behavior or work performance graciously and in a timely manner and provides documentation to the employee file-PEP.
* Maintains a level of working knowledge of DHEC regulations, OSHA standards, and standard precautionary measures to maintain an environment of safety for staff, patients, and visitors.
* Maintains the state Vaccines For Children program within the clinic. This includes weekly inventory uploads to state program, ordering vaccines to maintain adequate stock, and maintaining regulatory compliance with the program.
Job Requirements
Qualifications/Training
High school diploma
Supervisory experience preferred
Licenses/Certifications/Registrations/Education
Graduate of an accredited program of Nursing with current licensure by the South Carolina Board of Nursing at the R.N. level
BLS
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.
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