Scheduler

4 weeks ago

Minneapolis, United States Gateway Fiber Full time
Job Title: Scheduler

Location: Greater Minneapolis - St. Paul, MN

Start Date: Immediate

About Gateway:

Gateway Fiber is seeking an outstanding individual to fill the role of Scheduler. Gateway Fiber is a locally owned and operated internet service provider on a mission to positively impact communities through better internet. With the support of its financial sponsor CBRE Investment Management, Gateway plans to reach 500,000 homes and businesses with its service over the next several years. Gateway provides faster, more reliable internet with a simple pricing model and industry-leading customer service.

Gateway's Beliefs About People:

Gateway believes that people want to know they are cared for both professionally and personally at work. We need a clear vision for where the company is going and how we can contribute to it. At Gateway, we look out for each other and actively find ways to help one another. We all have a role in defining the path forward towards the company's vision. We strive for a transparent environment where information is readily shared, and our teams feel safe to share feedback, even if it might seem unpopular. Someone in the right role with the tools to succeed can operate autonomously to meet their objectives. Gateway's beliefs about people shape the company and the way we do business.

Expected Outcomes and Requirements:

Gateway is hiring a Scheduler to play a critical role in supporting Gateway's industry leading customer experience. The CSR will be the frontline in representing Gateway to our customers and the communities we serve. The Scheduler is expected to contribute in the following significant ways:
  • Process inbound and outbound customer calls related to installation & engineering scheduling appointments.
  • Contact the customer or authorized account contact in accordance with established service and performance guidelines.
  • Research, resolve, and reschedule installation and engineering appointments as necessary.
  • Accurately maintain and utilize Broadhub, DropSource, HubSpot, MS Excel and other systems to maintain customer satisfaction and internal data integrity.
  • Identify and escalate exceptions that are not easily resolved with the goal of avoiding customer activation delays.
  • Proactively identify opportunities for processing and procedural improvements.
  • Perform other duties as assigned or requested by supervisor.

The successful candidate will bring the following to the table:
  • Excellent verbal and written communication skills.
  • Capability to solve complex interpersonal problems.
  • Demonstrated calm and collected demeanor under pressure and stress.
  • Strong follow-up skills, accuracy, and attention to detail.
  • Excellent customer service skills, including positive phone demeanor.
  • Exceptional attendance and punctuality.
  • Familiarity with Microsoft Office Suite(MS Office-Word, Excel, Outlook).
  • High school diploma or equivalent.
  • Ability to work independently and make sound decisions.
  • Must have flexibility in scheduling to meet the needs of the business.

What's in it for you?
  • Seeing your work make a positive difference in the lives of our served communities.
  • Competitive salary and comprehensive benefits (medical, dental, vision, paid time-off, flexible environment).
  • Locally owned, friendly, innovative company with high growth projections.
  • Career development.
  • To learn skills and participate in critical projects in all areas of the business.

  • Scheduler

    1 month ago

    Minneapolis, United States Timothy Jon & Associates Full time

    Project SchedulerOur award-winning general contractor has asked for help in filling their Construction Scheduler position.The Construction Project Scheduler is responsible for creating/managing construction schedules, coordinating project reporting to clients, managing resource requirements, and providing look-ahead schedules as well as other schedule...

  • Scheduler

    4 weeks ago

    Minneapolis, United States Timothy Jon & Associates Full time

    Job DescriptionJob DescriptionProject SchedulerOur award-winning general contractor has asked for help in filling their Construction Scheduler position.The Construction Project Scheduler is responsible for creating/managing construction schedules, coordinating project reporting to clients, managing resource requirements, and providing look-ahead schedules as...

  • Scheduler

    2 months ago

    Minneapolis, United States PCL Construction Services, Inc. Full time

    Responsibilities Develops and maintains strong customer focused relationships with all trade partners. Understands project document controls and procedures. Prepares quantity take-offs and incorporates the production analysis into the schedule. Communicates with site staff and trade partners to determine the actual construction progress and provide...

  • Scheduler

    4 weeks ago

    Minneapolis, United States PCL Construction Services, Inc. Full time

    Responsibilities Develops and maintains strong customer focused relationships with all trade partners. Understands project document controls and procedures. Prepares quantity take-offs and incorporates the production analysis into the schedule. Communicates with site staff and trade partners to determine the actual construction progress and provide...

  • Scheduler

    1 month ago

    Minneapolis, United States PCL Construction Full time

    The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry. We're also looking at what's next for you and how we can help...

  • Scheduler

    4 weeks ago

    Minneapolis, United States PCL Construction Full time

    The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry. We're also looking at what's next for you and how we can help...

  • Scheduler

    4 weeks ago

    Minneapolis, Minnesota, United States PCL Construction Services, Inc. Full time

    The future you want is within reach.At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.We're also looking at what's next for you and how we can help you...

  • Scheduler

    1 month ago

    Minneapolis, United States PCL Construction Services, Inc. Full time

    The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry. We're also looking at what's next for you and how...

  • Scheduler

    1 month ago

    Minneapolis, Minnesota, United States PCL Construction Services, Inc. Full time

    The future you want is within reach.At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.We're also looking at what's next for you and how we can help you...

  • Scheduler

    1 month ago

    Minneapolis, Minnesota, United States PCL Construction Services, Inc. Full time

    The future you want is within reach.At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.We're also looking at what's next for you and how we can help you...

  • Scheduler

    4 weeks ago

    Minneapolis, Minnesota, United States PCL Construction Services, Inc. Full time

    The future you want is within reach.At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.We're also looking at what's next for you and how we can help you...

  • Scheduler

    3 weeks ago

    Minneapolis, United States PCL Construction Services, Inc. Full time

    The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry. We're also looking at what's next for you and how...

  • Scheduler

    7 days ago

    Minneapolis, United States IRONMARK Building Company Full time

    Did you graduate with your Bachelors in Construction Management in the last 1-3 years? Have experience and deep understanding of construction sequencing? Want to gain exposure working for a successful commercial General Contractor, learning the ins and outs of commercial construction, setting you up with deep experience for future Field or Project Management...

  • Scheduler

    2 months ago

    Minneapolis, United States Indotronix International Corporation Full time

    Indotronix is seeking a Onsite Job - Project Integrated Master Scheduler for a Job Opportunity in MN - Minneapolis. Job Description : Provide support to the development , implementation, and maintenance of a logically linked integrated master schedule (IMS). Responsible for the monitoring and measurement of progress, the identification and working of...

  • Scheduler

    4 weeks ago

    Minneapolis, United States Minnesota Oncology Full time

    Job DescriptionOverview: MINNESOTA ONCOLOGY Minnesota Oncology offers its employees an exciting, fast-paced, and challenging work environment. We are currently looking for an individual with passion for the healthcare field and someone that can commit to personal accountability and integrity. An ideal candidate will also have excellent oral and written...

  • Project Scheduler

    1 month ago

    Minneapolis, United States Knutson Construction Full time

    Celebrated as one of Minnesota's Top Workplaces! Knutson Construction is accepting applications for a Project Scheduler to join our team. "Together We Make Dreams Real" - that is our purpose as a company and we exist to work in concert with each other, owners, design professionals and subcontractors to make the journey as stress-free as possible. Together,...

  • Project Scheduler

    4 weeks ago

    Minneapolis, United States Knutson Construction Full time

    Celebrated as one of Minnesota's Top Workplaces! Knutson Construction is accepting applications for a Project Scheduler to join our team. "Together We Make Dreams Real" - that is our purpose as a company and we exist to work in concert with each other, owners, design professionals and subcontractors to make the journey as stress-free as possible. Together,...

  • Director of Scheduling

    1 month ago

    Minneapolis, United States Ryan Companies Full time

    Ryan Companies US, Inc. has an exciting career opportunity for a Director of Scheduling! This individual will support construction operations by providing the tools, training, and support necessary to promote best-in-class scheduling performance.Some things you can expect to do: Provide training to the regional schedulers & field teams on the use of...

  • Director of Scheduling

    4 weeks ago

    Minneapolis, United States Ryan Companies Full time

    Ryan Companies US, Inc. has an exciting career opportunity for a Director of Scheduling! This individual will support construction operations by providing the tools, training, and support necessary to promote best-in-class scheduling performance.Some things you can expect to do: Provide training to the regional schedulers & field teams on the use of...

  • Project Scheduler

    4 weeks ago

    Minneapolis, United States Knutson Construction Full time

    Celebrated as one of Minnesota's Top Workplaces! Knutson Construction is accepting applications for a Project Scheduler to join our team. “Together We Make Dreams Real” – that is our purpose as a company and we exist to work in concert with each other, owners, design professionals and subcontractors to make the journey as stress-free as...