Testing Center Senior Associate

3 weeks ago


Omaha, United States University of Nebraska at Omaha Full time

Provides essential administrative support services for the Testing Center and Testing Center Director. Tracks, processes, maintains and reconciles all Testing Center financial activities and reports. Orders all Testing Center supplies. Tracks Testing Center exam activity throughout the year and prepares/maintains monthly/semi/annual report of all exam activity. Supervises, trains, schedules, oversees work assignments, and approves hours worked for student workers. Schedules exam appointments and checks in testing candidates for all Testing Center exams. Processes exam fee payments through university cash receipt system. Administers a wide variety of in-person exams including numerous computer-based and paper-based tests to UNO students, individuals from the Omaha metropolitan region, and those requiring testing accommodations. Undergoes training and testing for certification to administer exams. Prepares, proctors and returns exams while ensuring confidentiality throughout the entire testing process. Trouble shoots computer issues and contacts technical support for resolution assistance to resume and complete exam administration. Answers phone, email, and greets individuals as the first line of contact for the Testing Center. Interacts with students, test candidates, visitors, and guests while using exceptional customer service skills.



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