Front-End Manager

3 weeks ago

Buford, United States Restaurant Depot Full time

Position Title: Front End Manager

Department: Operations

Supervisor: Branch Manager

FLSA: Exempt (Salaried)

Position Summary:

Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.

Essential Functions:

+ Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval

+ Ensures safe operating procedures are followed.

+ Makes recommendations for hiring, firing and promoting of employees.

+ Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.

+ As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.

+ Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.

+ Ensures that loaders are loading wagons and assisting customers to the parking lot.

+ Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.

+ Ensures loaders are loading and conducting piece counts and calling off to supervisors.

+ Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.

+ Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.

+ Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.

+ Reviews cashier and loader errors and documents in log, for them to sign.

+ Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.

+ Keeps logs of items not properly labeled to make sure they are corrected on floor.

+ Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.

+ Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.

+ Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.

+ Maintains a New Item Request log which is reviewed weekly with the Branch Manager.

+ Ensures that customers have adequate supply of wagons that are working and roll easy.

+ Makes sure that employees in front end are properly dressed and wearing their name tags.

+ Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.

+ Ensures all supervisors are completing a minimum of 5 test checks per day they work.

+ Maintains integrity of F/E displays and stocking areas.

+ Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.

The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive.

Other Responsibilities:

+ Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

+ Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.

+ Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

+ Ability to effectively present information and respond to questions from managers, clients, and general public

+ Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

+ Effective oral and written communication skills.

+ High level of interpersonal skills to handle sensitive situations.

+ Commitment to company values and strong customer orientation.

+ Computer Literacy

Work Environment:

+ For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.

Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.

From $19.59 - $20.25 an hour

  • Front Desk Supervisor/ Buford Springhill Suites

    1 week ago

    Buford, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...

  • Front Desk Supervisor/ Buford Springhill Suites

    3 weeks ago

    Buford, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.Have complete understanding of Front Office staff's roles and duties and be able to...

  • Front Desk Supervisor/FT

    3 weeks ago

    Buford, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.Have complete understanding of Front Office staff's roles and duties and be able to...

  • Restaurant Manager

    3 days ago

    Buford, Georgia, United States Whataburger Full time

    Welcome to Whataburger CareersThe Restaurant Manager oversees the daily operations of the restaurant. They hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining...

  • Medical Receptionist

    4 weeks ago

    Buford, United States Buford Family Practice & Urg Full time

    Job DescriptionJob DescriptionMedical ReceptionistWe are interested in Medical Receptionist Call Center:High volume Answering phonesScheduling patientsMedical records ,faxes,Verifying patient insurance coverageEMR messagingChecking referralsPrescription requestPatient collections statementsAll front end administrative dutiesMedical Receptionist Skills /...

  • Retail Sales Associate

    3 weeks ago

    Buford, United States Home Center Outlet - Buford Full time

    Job DescriptionJob DescriptionJob DescriptionSALES CONSULTANT:We are seeking an energetic Sales Consultant to provide fast, friendly and knowledgeable service by actively seeking out customers in store to assess their needs and provide assistance. Sales associates have an emphasis on department and product knowledge, providing information on product...

  • Restaurant Team Leader

    3 days ago

    Buford, Georgia, United States Whataburger Full time

    Welcome to Whataburger CareersThe Restaurant Team Leader assists in managing daily operations. They supervise a team to ensure customer service, quality operations, food safety and health code compliance, and inventory management.Supervises and coaches team members to provide excellent customer service. Maintains efficiency in food preparation and delivery....

  • Cashier

    3 days ago

    Buford, United States La Madeleine Full time

    The Cashier Associate provides a positive first impression inclusive of a warm, inviting greeting. The primary function of the Cashier position is to ensure that all food, beverages, and merchandise are rung into the point of sale system properly. This Associate must also be able to identify, present, and package all items for Guests while maintaining the...

  • Staff Accountant

    2 days ago

    Buford, United States Hire Military Talent Full time

    Staff Accountant - HybridWho: Well established Company What: Staff Accountant When: Immediate Need Where: Buford, GA Why: Growth Salary: Base salary $55k-$65k plus bonus and excellent benefits Duties: Monthly General Ledger closing AP/AR/Month-end close/Accruals Account Reconciliations Assisting the Accounting Manager as needed. Requirements: 2-3= years...

  • Roll Off Dumpster Truck Driver

    3 days ago

    Buford, United States DUMP DADDY WASTE SERVICES LLC Full time

    Job DescriptionJob DescriptionAs a Dump Daddy Roll-Off Driver, you would be responsible for loading, and transporting large mobile open-top dumpster containers to disposal sites transfer facilities, and customer locations. Roll-Off Drivers will navigate driveways, alleyways, lots, and high-traffic roadways. May need to operate in tight overhead environments...

  • Roll Off Dumpster Truck Driver

    3 days ago

    Buford, United States DUMP DADDY WASTE SERVICES LLC Full time

    Job DescriptionJob DescriptionAs a Dump Daddy Roll-Off Driver, you would be responsible for loading, and transporting large mobile open-top dumpster containers to disposal sites transfer facilities, and customer locations. Roll-Off Drivers will navigate driveways, alleyways, lots, and high-traffic roadways. May need to operate in tight overhead environments...

  • Guest Services Representative

    2 days ago

    Buford, United States Bluegreen Vacations Full time

    Location: Location: Guest Services Representative in Buford, GA by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Guest Service Representative at Mall of Georgia will serve two primary functions at the guest service desk in Simon malls at 3333 Buford Dr, Buford, GA 30519. First, they will serve as the primary...

  • Medical Director

    4 days ago

    Buford, United States Premise Health Full time

    Premise Health is seeking a full time Medical Director to provide primary care to patients ages 2 and older, along with clinical leadership with our direct care clinic in Gainesville, GA What makes this opportunity unique: Practice evidence based medicine where you are not paid for production Bottom line is measured by the quality of patient care A work life...

  • Overnight Custodian

    16 hours ago

    Buford, United States Planet Fitness Inc. Full time

    Job Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. * Stock locker rooms with proper supplies/paper products. * Report any...

  • Entry Level Accountant

    4 weeks ago

    Buford, United States Integrated Accounting Advisors LLC Full time

    Job DescriptionJob Description Job SummaryEntry level staff accountant (limited to no experience is preferred)Reviews, prepares, reconciles and analyzes accounting records and financial reports for clientsWill work closely with Department Managers to learn operations of the company with the end goal being eligible for a management position over...

  • Software Developer

    4 weeks ago

    Buford, United States SJ Technologies Inc Full time

    Job DescriptionJob DescriptionSoftware DeveloperJOB DESCRIPTION: Designs, develops, documents, tests and debugs application software. Conducts analysis and collaborates with subject matter experts in the planning, design, development, and utilization of electronic data processing systems for information storage, processing, presentation, manipulation,...

  • Residential Garage Door Installer

    4 weeks ago

    Buford, United States Aaron Overhead Doors Full time

    We are seeking a skilled and experienced Residential Garage Door Installer to join our team. As a Garage Door Installer, you will play a vital role in providing high-quality installation services to our residential customers. The ideal candidate should have at least 3-5 years of hands-on experience in garage door installation, possess a strong mechanical...

  • Cashier - Fins Up Waterpark Food & Beverage

    1 week ago

    Buford, United States Margaritaville Full time

    Islands Entertainment, LLCJob DescriptionJob Title: Waterpark Food and Beverage Cashier Department: FINS UP Waterpark Reports To: Waterpark Management Prepared Date: 01/2024 SUMMARY As a Concessions and Restaurant Cashier, you play a vital role in enhancing the overall guest experience by providing exceptional customer service in the selection and...

  • 2nd Shift

    1 month ago

    Buford, United States Catalyst Nutraceuticals Full time

    Job DescriptionJob DescriptionPosition Title: Packaging Operator - 2nd ShiftReports to: Production ManagerLocation: 1720 Peachtree Industrial Blvd Suite A, Buford, GA 30518FLSA Status: Non-exemptCATALYST NUTRACEUTICALS is engaged in manufacturing dietary supplements of only the highest quality, setting industry standards every step of the way. We feel a...

  • 2nd Shift

    24 hours ago

    Buford, United States Catalyst Nutraceuticals LLC Full time

    Position Title: Packaging Operator - 2nd Shift Reports to: Production Manager Location: 1720 Peachtree Industrial Blvd Suite A, Buford, GA 30518 FLSA Status: Non-exempt CATALYST NUTRACEUTICALS is engaged in manufacturing dietary supplements of only the highest quality, setting industry standards every step of the way. We feel a responsibility for every...