Support Staff

3 weeks ago

Nashua, United States Harbor Care Full time

Job Title: Support Staff - Permanent Housing - Group Homes

Location: 77 NORTHEASTERN BLVD

Nashua, NH, 03062

Reports to: Program Manager

Employee: Part-time or Per-diem

Job Category: Support Staff

This is a Part-time position paid bi-weekly for all hours and shifts worked as follows:

$17 per hour - 1st Shift; 7:00 am - 3:00 pm.

$18 per hour - 2nd Shift; 3:00 pm - 11:00 pm.

$19.00 per hour - 3rd Shift; 11pm - 7:00 am.

The Job:

Do you want to make sustainable change in our community? Harbor Care is seeking a talented and committed Support Staff - Permanent Housing - Group Homes to help further our mission.

About Harbor Care:

Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcare, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. Harbor Care is the new shared name of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern NH HIV/AIDS Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as: primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives.

Our Mission:

Our mission is to provide vital services, including housing and healthcare to all in our communities needing assistance.

Our Vision:

Our vision is one where everyone gets to live safe, stable, and healthy lives, filled with purpose, respect, and dignity.

Benefits:

At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life's challenges. Please contact Human Resources for more information and eligibility criteria.

About Harbor Care Group Homes:

Nestled into quiet neighborhoods throughout New Hampshire are Harbor Care communal living homes for those with disabilities. The two longest-running of these are both in Nashua: The Betty Hall House on Winter Street, and the Betty Winberg House on Chestnut Street. These two residences are "group homes," which means they operate at a higher level of care than other communal living residences.

Job Summary:

The typical day is busy in a group home. Staff administer medications and help residents manage symptoms of their illness. Residents have chores to perform, and those who can manage it clean their rooms themselves. Support Staff help residents prepare meals and perform other daily tasks. Personal Care Support Providers from Harbor Care's homecare agency Healthy at Home also help residents who need assistance with bathing, dressing, and cleaning their rooms.

Educational and Professional

* Bachelor's degree in psychology or related field.
* Ability to pass a Medication Training Class.
* Ability to pass medication upon certification.

Responsibilities

* Ensure safety and well-fare of all residents and clients.
* Follow appropriate procedures for emergency response
* Notify on-call manager immediately of any urgent/emergent issues or incidents
* Treats all residents and colleagues in a positive and professional manner
* Primary functions include activities in which incumbent must convey detailed or important spoken instructions to clients, and coworkers
* Assist with in-office paperwork, data entry and/or copying
* Assist with consumer file maintenance.
* Assist with compiling data for and/or assist with writing grants for the program

Inventory

* Attend staff meetings and/or trainings as required
* Requires flexibility with schedule
* Complete any other special projects assigned by Program Manager (or designee)

Requirements

* Must be 18 years of age or older

Knowledge/Abilities/Requirements

* Residential housing experience
* Computer skills required
* Ability to interface well with others
* Candidate should possess sound judgment and excellent boundary skills
* Physical requirements include ability to extend hand(s) and arm(s) in any direction; pick, pinch, type or otherwise work primarily with fingers
* Ability to express or exchange ideas by means of the spoken word
* Ability to receive detailed information through oral communication and make fine discrimination in sound
* Ability to perform repetitive or routine duties working from detailed instructions and under standard procedures
* Requires making decisions
* Ability to endure periods of heavy workload or excessive stress over a reasonable length of time
* Ability to work with frequent interruptions and respond appropriately to unexpected situations
* Ability to assist consumers in accessing community services (transporting to other agencies)
* Knowledge of major mental illnesses and appropriate treatment interventions
* Knowledge, understanding and application of appropriate treatment interventions and ethical standards

Harbor Care's Commitment:

Model and enforce the "Red Carpet Treatment" among staff and clients comprised of the following:

* Earn our clients' trust
* Build long-term relationships
* Give Clients the best possible experience to make them feel like they're coming to a place they belong
* Provide the best quality of service
* Treat every Client with dignity and respect with each encounter
* You will prioritize communication from any Harbor Care employee seeking help for a client.

Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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