Service Porter

4 weeks ago

Mishawaka, United States Sonic Automotive, Inc. Full time

Job Description

* Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
* Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage (walk around)
* Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
* Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
* Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
* Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
* Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
* Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
* Drives vehicles to and from service lane, service stalls, and parking lot as needed.
* Makes key tags for vehicles
* Maintains a professional appearance and performs other duties as assigned
* Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

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