Burger King Bellingham Team Member

2 weeks ago

Bellingham, United States Ambrosia QSR Full time

Team Member

Reports to: Restaurant General Manager

FLSA status type: Non-Exempt - Hourly

Position Overview

A Team Member is one of the most important positions at Ambrosia QSR. This is a variable hour position responsible for the execution of guest service, food safety and quality control as well as other policies and procedures. Team Members work in one or more workstations depending on their strengths and the needs of the business. For example: Order-taking/cashier or preparing food in the kitchen. All team members are expected to perform tasks/routine job duties.

Job Responsibilities

Profitability

* Prepare food orders for guests, including specialty drinks and desserts based on company recipes.
* Stock supplies in assigned workstation, including food, sauces, and paper products. Ensure the allotted quantity is provided to the guest, as directed by the recipe.
* Put away food and product deliveries using first in first out method.
* Follow all cash and banking policies. Ensure accuracy of change given.

Guests

* Take guest orders at both front counter and drive thru with friendliness and a helpful attitude.
* Resolve guest concerns and/or seek support of the manager/shift leader on duty.
* Travel through the restaurant and exterior ensuring each guest has an outstanding experience.
* Determine guest needs by asking questions and sharing product knowledge.

Team

* Be on time - clock in and out as directed.
* Come to work in a clean uniform, and with slip resistant shoes.
* Foster teamwork on behalf of co-workers, guests and leads/management.
* Never say, "it's not my job".
* Demonstrate fun and not horseplay.
* Washes hands frequently.
* Does not come to work sick and calls-off from a schedule shift as required.

Operations

* Follow all food safety regulations and use required equipment.
* Wear a headset to listen or take guest orders.
* Janitorial duties: organizing kitchen/storage areas, scrubbing floors, maintaining restrooms/dining room, cleaning equipment, picking up dumpster area/drive thru lane and playground area if applicable.
* Clock in and out for shifts as scheduled.
* Other duties as assigned.

Qualifications and Skills

* Age 16 years and/or older to work for Ambrosia QSR.
* Must be authorized to work in the United States.
* Required to have a state Food Handlers Card (within two weeks of hire).
* Complies with minor work laws and if applicable provide a completed work authorization form within the first week of hire. Minors are restricted from performing some job duties as per Federal or State Law.
* Able to communicate with co-workers and supervisors effectively.
* Be willing to demonstrate personal responsibility in all tasks, treat others how you would like to be treated, and perform with energy and enthusiasm.
* Must be flexible and able to work in a changing environment. At times, the environment might be loud, and energetic. At other times it may be quiet and require you to keep on task without management direction.

Education and Work Experience

* No experience necessary. Everyone starts somewhere, and many of the leaders within our company started as a Team Member.

Necessary Tools and Equipment

* Hot kitchen equipment including but not limited to; toasters, broilers, fryers, steam tables, warming units, ovens, and microwaves (safety equipment is provided and required to be worn when working with designated equipment).
* Beverage equipment: soda machines, shake machines and mixers, coffee makers and blenders for specialty beverages.
* POS systems; cash registers, and time keeping equipment.
* Janitorial supplies-brooms, dust pans, deck brushes, towels, buckets, chemicals, toilet brushes, and dish washing supplies.

Physical Requirements:

Lifting:

Never

Seldom

1-15% of shift

Occasionally

16-33% of shift

Continuously

67-100% of shift

1-10 pounds

10

11-20 pounds

20

21-50 pounds

70

51 or more pounds

x

Max # lifted by team member without assistance -50 lbs.; lifting over 51 lbs. should be done with two or more people.

Carrying

1-10 pounds

10

11-20 pounds

20

21-50 pounds

50

51 or more pounds

x

Max # carried by worker without assistance -50 lbs.; items exceeding 51 lbs. should be done so with 2 or more people.

Pushing/pulling force to be Exerted:

1-10 pounds

10

11-20 pounds

20

21-50 pounds

20

51 or more pounds

x

Max # pushed/pulled by worker without help-50 lbs.; max distance 200 feet on level cement or tile with 1 or 2 steps.

Never

Seldom 1-15% of shift

Occasionally 16-33% of shift

Continuously 33-100% of shift

Bend/Stoop

x

Twist

x

Crouch/Squat

X

Kneel/Crawl

X

Walk/level surface

x

Walk/uneven surface

X

Climb steps

X

Climb Ladder

X

Work at heights

X

Reach at or above shoulders

x

Reach below Shoulders

x

Use of arms

x

Use of hands/wrists

x

Grasping/Squeezing

x

Operate foot controls

x

Environment

NO

YES

Inside

90% of shift

Outside

10% of shift

Temperature Extremes

X

Vibration

X

Work on or around moving machinery or mechanical parts

x

Personal Protective Equipment (PPE):

Equipment Required

YES

NO

Boots

X

Oil/Heat resistant for fryer filter

Gloves

X

Oil/Heat resistant for fryer filter

Apron

X

Oil/Heat resistant for fryer filter

Face Shield

X

Oil/Heat resistant for fryer filter

Heat Resistant Gloves

X

Oil/Heat resistant for fryer filter

Cut resistant gloves

X

For slicing equipment

Oven Mitts

X

Heat resistant for the ovens

Broiler Gloves

X

Heat resistant for the Broiler

Endurance based on 10-hour shift in quick service restaurant:

Never

Seldom

1-5% of shift

Occasionally

6-33% of shift

Frequently

34-66% of shift

Continuously

67-100% of shift

Total HRS at

Total HRS in Shift

Sitting

X

.25

Standing

x

3

9

Walking

x

3

9

Change Positions

x

3

9

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities, nor are they intended to be an all-inclusive list of the abilities needed to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in the job description are subject to change at any time.

This Team Member Job Description replaces any previous versions approved by Ambrosia QSR. This job description does not constitute a written or implied contract of employment. Ambrosia QSR is an at will employer, which means that either the company or the employee can terminate the employment relationship, with or without cause at any time. Ambrosia QSR is an equal opportunity employer.

I have received and reviewed the Team Member Job Description and understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions described.

Employee Name: ____________________________ Date: _______________

Employee Signature: ________________________________________________

Team Member Job Description Approved by Human Resources in 7/1/20.

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