Event Planning/Field Lead

4 weeks ago

Erie, United States Dick's Sporting Goods Inc Full time

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today

OVERVIEW:

ROLE RESPONSIBILITIES:

Essential Job Functions:

* In collaboration with Community Leadership team, responsible for assisting in planning all events related to in-store and Field events including: cost planning, ROI analysis, staffing coverage, internal and external communication, event day-of execution (setup to tear down) and ensuring all appropriate event waiver needs are in 100% compliance.


* Become an expert on all event space capabilities; provide information on event space configurations and capacities, and recommend the most effective set up for the event type and size based on event space availability.


* Work with Community & Experience Director to ensure events are within budget. Work together to reconciliation while identifying opportunities for efficiencies and cost savings on all events.


* Create event documentation to include agendas, event portfolios, overviews, and proposals.


* Lead field programming as a Coach, guiding our athletes to have fun and participate, safely.


* Leads and monitors reservations scheduling tool.


* Oversee and manage the needs of Field events (hiring referees, equipment maintenance, field/ice rink maintenance).


* Coordinates event entertainment, including music selection, guest speakers, etc.


* Maintains cleanliness/maintenance & equipment needs for store events.



Community & Customer Focus

* Build relationships with local schools, community organizations, sports leagues, home school organizations, vendors to leverage for partnerships and field events.


* Work with the Community Team to bring clinics, camps, afterschool programming, to the Field.


* Creates sales opportunities for future events during client liaisons and during events, including possessing a strong working knowledge of the company to further these sales opportunities.


* Attend, monitors and gather feedback from events to ensure athlete satisfaction.


* Communicates extensive product knowledge with a clear and compelling in-depth explanation of product features and benefits; also stays current with industry technology and insights.


* Helps athletes see what's possible by clearly positioning the added benefits and value of a healthy lifestyle


* Provide a high-touch, innovative experience for all seasonal health and wellness activations.


* Manages the relationships with the local food and beverage vendors to learn about local products.



Scheduling & Operations: (Seasonal, if applicable)

* Maintain all Field equipment for proper use, cleanliness, and sanitizing. Must safely and effectively remove snow from ice surface and surround areas in order to maintain a safe and clean environment for our athletes.


* Work with management to offer sales and operations support when needed.


* Adjust priorities and manage time wisely in a fast-paced, ever-changing environment.


* Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities.


* WINTER SEASON: If applicable, sharpens rental and athletes skates as needed.


* Must be able to understand and follow all ice rink policies and procedures in the training by Magic Ice.


* Ensure proper operation of all ice venue special events, open skating and holiday promotions.


* Must be able to properly operate a Zamboni.


* Perform other tasks as assigned.



Mentoring & Developing Talent:

* Ensure all Field events are staffed and well communicated to teammates, level setting expectations of Athlete engagement and activation execution.


* Assist with training teammates on Company procedures and programs; this includes new teammate training and cross training current teammates.


* Train and mentor new hires by sharing experience, knowledge and best practices. Share timely feedback on projects, tasks and deliverables


* Provide outstanding teammate training and coaching to deliver on the store vision and experience.



QUALIFICATIONS:

* High School Diploma or equivalent


* 1-3 years experience, including at least 2 years of customer service experience preferred.


* Previous experience in event planning experience, a mix of profit & non-profit experience is ideal


* High School Diploma or equivalent


* 1-3 years experience, including at least 2 years of customer service experience preferred.


* Previous experience in event planning experience, a mix of profit & non-profit experience is ideal

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