Front Desk Representative

2 days ago


Greensboro, United States Hustle Notice Biz Full time
Front Desk Representative

Department: Mark Rink

Employment Type: Full Time

Location: Greensboro

Compensation: $17.50 - $24.00 / hour

Description

Position Overview
We are seeking a friendly, organized, and professional Front Desk Representative to be the face of our organization. This role is vital to ensuring a positive first impression for visitors, clients, and staff. As the first point of contact, the Front Desk Representative will handle a variety of administrative and customer service tasks to ensure smooth daily operations.

Key Responsibilities
  • Customer Service: Greet and welcome guests in a warm and professional manner, ensuring they feel valued and attended to.
  • Phone Management: Answer and direct incoming calls to the appropriate departments or individuals.
  • Appointment Coordination: Schedule, confirm, and manage appointments as needed.
  • Administrative Duties: Handle incoming and outgoing mail, maintain office supplies, and ensure the front desk area is tidy and presentable.
  • Information Dissemination: Provide accurate information regarding company services, policies, or general inquiries.
  • Problem-Solving: Address and resolve guest or client issues promptly, escalating to management when necessary.

Skills, Knowledge and Expertise
  • High school diploma or equivalent required; additional certification in office administration or related fields is a plus.
  • Strong verbal and written communication abilities.
  • Proficiency in Microsoft Office Suite and general office equipment.
  • Exceptional organizational skills and attention to detail.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement


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