Service Leader

4 weeks ago


Oswego, United States Chipotle Full time
Service Leader (24013423)

Description
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.

WHAT YOU'LL DO
In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
  • Making sure great tasting, high quality food is served
  • Helping to resolve food quality issues
  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
  • Helping to resolve customer incidents and working to ensure positive customer experiences
  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
  • Developing and cross training all front of house Crew
  • Assisting with Crew performance reviews
  • Developing future Service Leaders
  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
  • Ensuring the proper quantity of supplies are available as needed

WHAT YOU'LL BRING TO THE TABLE
  • Have Chipotle Crew member and/or Kitchen Leader experience
  • Be able to understand and articulate Chipotle's Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of Food Safety and health department matters
  • Have familiarity with office paperwork
  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
  • Have a high school diploma
  • Have restaurant experience

WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Primary Location: Illinois - Oswego - 1194 - Oswego-(01194)
Work Location:
1194 - Oswego-(01194)
2432 Route 34
Oswego 60543
  • Shift Leader>

    3 weeks ago


    Oswego, United States Potbelly Sandwich Shop Full time

    Potbelly Sandwich Shop - 2332 US Highway 34 [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Follow standard Potbelly operating policies, procedures, and tool use with...

  • Shift Leader>

    1 week ago


    Oswego, United States Potbelly Sandwich Shop Full time

    Potbelly Sandwich Shop - 2332 US Highway 34 [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Follow standard Potbelly operating policies, procedures, and tool use with...


  • Oswego, United States Novelis, Inc. Full time

    Superior customer service skills. Excellent communication (oral and written) skills; ability to connect with all levels in the organization. Personal traits should include the ability to apply human relation skills to motivate, train, understand, and Operations, Leader, Associate, Operation, Benefits, Manufacturing, Skills

  • Team Leader

    6 days ago


    Oswego, United States Bibibop Full time

    Team Leader$18-20/hr + tipsBibibop Asian Grill is seeking team leaders who are passionate about guest service & want to make a positive impact in the lives of others!What we offer:Semi-annual reviews, with opportunity for wage increaseAdvancement opportunities - WE CARE ABOUT YOUR GROWTH!FREE MEALS during shift, DISCOUNTS outside of workGood service industry...


  • Oswego, United States Cloud9 Cannabis Full time

    **OVERVIEW**: Cloud9 Cannabis is hiring a **Dispensary Store Leader **that will be responsible for overseeing and managing the retail dispensary in Oswego, IL. The Dispensary Store Leader will oversee all people and process management duties within the dispensary location. The Dispensary Store Leader's core focus is managing all staff, inventory, and...


  • Oswego, United States Novelis Full time

    Position Overview Novelis is one of the world leaders in aluminum recycling and rolling and a leading sustainable aluminum solutions provider. Driven by our purpose of "shaping a sustainable world together," we work alongside our customers to provide innovative solutions to the aerospace, automotive, beverage packaging and specialty markets. Headquartered...


  • Oswego, United States Novelis Full time

    Position Overview Novelis is one of the world leaders in aluminum recycling and rolling and a leading sustainable aluminum solutions provider. Driven by our purpose of "shaping a sustainable world together," we work alongside our customers to provide innovative solutions to the aerospace, automotive, beverage packaging and specialty markets. Headquartered...

  • Shift Leader

    2 weeks ago


    Oswego, United States KWIK FILL Full time

    Kwik Fill - P.O. Box 162 [Retail Shift Supervisor] As a Shift Leader at Kwik Fill, you'll: Assist in the training and motivation of all store personnel; Be responsible for management of the shift as described by the operating policy; Give appropriate customer service, greet customers with a smile, and suggest merchandise purchases to all customers; Account...


  • Oswego, United States River View Ford Full time

    Job DescriptionJob DescriptionAssist the service writers to make sure our loyal customers are happyAt Riverview Ford, we are committed to an environment where the customer is always treated with respect and dignity. Our customers are 2nd and 3rd generation. Our employees are our most valuable asset. The majority of our team have been together over 20 years....


  • Oswego, United States River View Ford Full time

    Assist the service writers to make sure our loyal customers are happyAt Riverview Ford, we are committed to an environment where the customer is always treated with respect and dignity. Our customers are 2nd and 3rd generation. Our employees are our most valuable asset. The majority of our team have been together over 20 years. We experience very little...


  • Oswego, United States Addison Group Full time

    Job DescriptionJob DescriptionHybrid Schedule | Customer Service Supervisor - Oswego, ILHours: 8 hour shift, 8-4:30pmSalary: $75-85k (based on experience)Our client is looking for a sharp Customer Service Supervisor to join their team. As a Customer Service Supervisor, you will play a crucial role in managing the day-to-day activities of the customer service...


  • Lake Oswego, United States Providence Service Full time

    Providence Director, Community Affairs Portland , Oregon Apply Now The Community Engagement & Social Impact Director is responsible for the strategy, design, and implementation of Providence Health Plan's Community Benefit program, social impact initiatives, non-profit partnerships, and caregiver volunteerism to support PHP's Mission and organizational...


  • Oswego, United States Walmart Supercenter Full time

    Cashier This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary. Essential Functions An individual must be able to successfully perform the essential functions of this...

  • Service Manager

    3 weeks ago


    Lake Oswego, United States Trek Bicycle Corp Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your...

  • Service Manager

    1 week ago


    Lake Oswego, United States Trek Bicycle Corp Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your...

  • Dining Service Manager

    2 months ago


    Lake Oswego, United States Bonaventure Senior Living Full time

    Oswego Place by Bonaventure has an exciting job opening for Dining Service Manager! Find your purpose in our restaurant! We are looking for a creative leader who can maintain a professional dining room and kitchen. A leader who will engage, motivate, and drive a culture of service comparable to a 5-star dining experience for our residents. Our...


  • Lake Oswego, United States Bonaventure Senior Living Full time

    Oswego Place by Bonaventure has an exciting job opening for Dining Service Manager! Find your purpose in our restaurant! We are looking for a creative leader who can maintain a professional dining room and kitchen. A leader who will engage, motivate, and drive a culture of service comparable to a 5-star dining experience for our residents. Our...


  • Oswego, United States Cloud9 Cannabis Full time

    **OVERVIEW**: Cloud9 Cannabis is hiring an **Assistant Dispensary Leader** that will assist in overseeing and managing the new retail dispensary in Oswego, IL. The Assistant Dispensary Leader will help oversee all people and process management duties within the dispensary location. The Assistant Dispensary Leader’s core focus is managing all staff,...


  • Oswego, United States Meijer Full time

    Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring Team Lead, Merchandise, Team Leader, Customer Service, Lead, Team Member, Retail, Grocery


  • Lake Oswego, United States Principal Financial Group Full time

    What You'll DoAs a Financial Services Marketing Consultant - Lake Oswego, OR regional sales office, you'll assist management and advisors in developing and implementing marketing programs as well as support materials that will enable advisors and management to effectively penetrate target segments to attract new business and maintain existing business....