Behavioral Health Associate

2 weeks ago


New York, United States NYC Health Hospitals Full time
NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Under the direction of a Registered Nurse (RN) and/or physician, and in collaboration with the interdisciplinary team, performs crisis and/or de-escalation interventions, therapeutic observations, engagements, client supervision and other behavioral health related duties, including assisting in the implementation of seclusion for clients presented to behavioral health services for psychological assessment and treatment

Job Responsibilities:
- Acts in compliance with corporate, hospital and all relevant regulatory policies
- Utilizes crisis and/or de-escalation intervention practices, when necessary and appropriate, with clients whose behavior cannot be otherwise supported without such interventions
- Assists in the application and removal of restraints and the implementation of seclusion, when deemed necessary by appropriate personnel; ensures the physical and emotional health and safety of the client when using such methods
- Identifies client characteristics and environmental variables that may trigger agitated behavior(s) and communicates such information to the treatment team
- Performs observation and monitoring of assigned clients on a one-to-one basis
- Performs client checks/rounds and video surveillance, as required, and reports observations, interactions and client activity to assigned nursing staff
- Communicates clinical matters to assigned RN or other professional staff as required
- Escorts client to required location(s), on and off facility premises
- Monitors and controls client, family, visitors and staff traffic flow through behavioral health services
- Assures the safety of clients and staff through electronic scanning and safety checks prior to entry to behavior health services
- Performs all other tasks as assigned by Head Nurse or designee.

Minimum Qualifications
1. An Associate's degree in criminal justice, social services or a health-related area; or
2. A High School diploma or a G.E.D. and one (1) year of full-time experience in law enforcement, nursing or psychiatric/behavioral health in a high volume, intensive care environment.
3. *Successful completion of an appropriate training program in the application and use of restraints and seclusion must be completed prior to an individual performing such work.
4. Successful completion of an appropriate training in the performance of vital signs and grooming within ninety (90) calendar days of appointment to the title.
*Special Note:
As required by the Centers for Medicare and Medicaid Services (CMS), Hospital Conditions of Participation - Patients' Rights (42 CFR Part 482), before applying restraints, implementing seclusion, performing associated monitoring of the restrained or secluded individual, or providing care for such individual, staff must be trained and able to demonstrate competency in the performance of these actions.

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs


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