Clerical Tech III

3 weeks ago

Allentown, United States Lehigh County, PA Full time

CLERICAL TECHNICIAN III

BUREAU OF COLLECTIONS

Wage Type: Salary

Rate: $39,978.00 TO $52,166.00

Status: Full Time

GENERAL DEFINITION: A position in this class will be responsible for the processing of payments on Court costs, fines and restitution. This individual will assist defendants both in the office and over the phone, as well as the completion of various clerical duties. Strong clerical and customers service skills are required, as well as the ability to multi-task and work independently in a fast-paced office setting. Previous experience handling cash, and/or general knowledge of the Criminal Justice system preferred.

TYPICAL EXAMPLES OF WORK: (Illustrative Only)

* A position in this class will be responsible for the processing of payments on Court costs,

fines and restitution.
* This individual will assist defendants both in the office and over the phone, as well as the

completion of various clerical duties.
* Strong clerical and customers service skills are required, as well as the ability to multi-task

and work independently in a fast-paced office setting.
* Previous experience handling cash, and/or general knowledge of the Criminal Justice system

preferred.

ACCEPTABLE TRAINING AND EXPERIENCE:

* Education equivalent to completion of the twelfth school grade.
* Three to four years clerical experience in an administrative, professional, governmental or

judicial setting which has included one year of experience, in the area of specialization, at the

full performance level.
* Or any equivalent combination of acceptable training and experience which has provided the

knowledge, skills and abilities cited above.
* Education equivalent to completion of the twelfth school grade.
* Three to four years clerical experience in an administrative, professional, governmental or

judicial setting which has included one year of experience, in the area of specialization, at the

full performance level.
* Or any equivalent combination of acceptable training and experience which has provided the

knowledge, skills and abilities cited above.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

* Thorough knowledge of clerical practices and procedures commonly employed in administrative,

governmental, legal, judicial or similar offices.
* Thorough knowledge of English usage, grammar, spelling and punctuation as used in clerical

assignments in governmental or judicial offices.
* Skill in gathering information from and explaining procedural and/or processing requirements to

visitors, callers, clients, members of the public and representatives from other offices both within

and outside of the County or the Court.
* Skill in organizing workload, establishing priorities and completing clerical-processing

requirements.
* Ability to use spreadsheet, database, graphics and/or similar computer programs, when required

by work assignment.
* Ability to establish and/or maintain filing and other recordskeeping systems.
* Ability to operate typewriters, copiers, and other office equipment, if required by work

assignment.
* Ability to establish and maintain effective working relationships with associates, callers,

visitors, clients, representatives of other offices and members of the public.

BACKGROUND CHECK:

YES

BARGAINING UNIT:

NO

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