Guest Representaive/Concierge
4 weeks ago
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Energize the five values, the five hospitality behaviors and steps. Courteously and efficiently provides information for guest/visitor inquiries and coordinates all guest requests for special arrangements or services.
* High school graduate or equivalent vocational training certificate.
* Fluency in English, both verbal and written.
* Provide legible communication.
* Compute basic arithmetic.
* Minimum 18 years of age to serve alcoholic beverages.
* Ability to input and access information in the property management system/computers.
* Ability to:
* perform job functions with attention to detail, speed and accuracy.
* prioritize and organize.
* be a clear thinker, remaining calm and resolving problems using good judgment.
* follow directions thoroughly.
* understand guests' service needs.
* work cohesively with associates as part of a team.
* work with minimal supervision.
* maintain confidentiality of guest information, associate information, and pertinent hotel data.
* satisfactorily communicate with guests, management, and co-workers in a courteous, empathetic and discreet manner.
* maintain regular and punctual attendance.
* adhere to Peabody grooming standards.
* exemplify Peabody Service Excellence.
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Concierge
1 week ago
Memphis, United States The Peabody Hotel Group Full timeJOB OVERVIEW: Courteously and efficiently provides information for guest/visitor inquiries and coordinates all guest requests for special arrangements or services. REPORTS TO: Front Office Manager, Assistant Front Office Manager, Concierge Supervisor SUPERVISES: N/A. WORK ENVIRONMENT: Concierge Desk, hotel public areas, Concierge Lounge and service...
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Guest Experience Expert>
3 weeks ago
Memphis, United States Courtyard by Marriott Full timeCourtyard by Marriott - 1780 Nonconnah Boulevard [Front Desk Agent / Concierge] As a Guest Experience Expert at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve any...
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Overnight Bellperson/ Valet
2 weeks ago
Memphis, United States The Peabody Hotel Group Full timeESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. *...
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Overnight Bellperson/ Valet
2 days ago
Memphis, United States The Peabody Hotel Group Full timeESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. *...
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Front Desk Clerk
16 hours ago
Memphis, United States Summit Management Services Full timeJob Description: As a Front Desk Clerk at Springhill Suites Memphis Downtown, you will be the face of our establishment, responsible for providing exceptional customer service to our guests. You will handle various tasks related to guest check-in and check-out, reservations, inquiries, and ensuring guest satisfaction throughout their stay. Your friendly...
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Part-Time Front Desk Agent
2 weeks ago
Memphis, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Part-Time Front Desk Agent
2 days ago
Memphis, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
2 weeks ago
Memphis, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
2 days ago
Memphis, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Part-Time Front Desk Agent
2 weeks ago
Memphis, United States Hampton Memphis SW Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...
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Part-Time Front Desk Agent
1 week ago
Memphis, United States Hampton Memphis SW Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Part-Time Front Desk Agent
2 weeks ago
Memphis, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
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Part-Time Front Desk Agent
2 days ago
Memphis, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
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Front Desk Agent
2 weeks ago
Memphis, United States Staybridge Suites Memphis Poplar Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
2 weeks ago
Memphis, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
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Front Desk Agent
2 days ago
Memphis, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
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House Attendant
2 weeks ago
Memphis, United States Staybridge Suites Memphis Poplar Full timeJob Summary: Informacin disponible en espaol a continuacin. The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee...
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House Attendant
2 weeks ago
Memphis, United States Staybridge Suites Memphis Poplar Full timeJob Summary: Informacin disponible en espaol a continuacin. The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee...