Client Success Lead
3 months ago
Who we are:
At Tential, we specialize in Strategy, Technology, and Business Operations Transformation, and are driven by a focus on excellence. Our mission and vision guide everything we do, dedicated to both client and team member success. Join us in unleashing the power of Tential together
The Opportunity:
We're seeking a Client Success Lead to ensure top-tier service delivery and client satisfaction. In this crucial role, you'll be the onsite liaison, fully immersed in our client's environment. Your presence ensures seamless communication and fosters trust for effective collaboration and successful outcomes. This opportunity offers a unique chance to make a tangible impact, representing our team with professionalism and dedication while delivering unparalleled service to our clients.
What you will be doing:
- Establish and develop hiring manager relationships within the current program as well as expand the program through forging new relationships with stake holders.
- Partner with HR On-Boarding Team to coordinate and schedule badge appointments for new hires.
- Resolve the day-to-day issues that arise among the contractor population, within the program. Report issues to respective Supervisors for resolution and/or escalate as needed.
- Achieve required first day KPI through ensuring all trainees arrive for the first day of training.
- Achieve consultant retention metric by supporting our clients' supervisors through conducting coaching and counseling sessions with the contractor population as well as terminating contracts.
- Conduct bi-weekly meetings with Supervisors to review performance of Tential employees.
- Act as the point of contact for Human Resource related issues which could include ADA requests and managing attendance situations.
- Provide reporting for delivery leadership (and/or) for client programs.
About You:
As a Client Success Lead, you're not just a problem solver - you're a relationship builder.
From the perspective of the employee, you provide support and guidance to help them succeed in their roles. From the client perspective, you're a trusted partner, ensuring their needs are met with efficiency and excellence. For our team, you're considered the primary point of contact, ensuring that you represent the team with integrity, professionalism, and dedication at all times.
To excel in this role, you will have strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment. You're prepared to tackle challenges head-on and leverage your experience to facilitate seamless collaboration between clients, employees, and your internal team.
The Benefits :
We believe in recognizing your hard work with competitive compensation packages.
Your health matters to us. Enjoy access to comprehensive medical, dental, and vision insurance plans.
We value your commitment to the team and invest in your future with generous paid time off, retirement plans, and educational incentives to support your professional growth.
#ComeBuildWithUs - Apply now.
#LI-KV1 #INDNFCU
We have other current jobs related to this field that you can find below
-
Marketing Account Manager- Client Success
7 days ago
Pensacola, United States Hip Service Full timeHIP, a leader in orthodontics marketing and growth strategies, is seeking skilled Partner Success Specialist to manage our extensive partner communications, facilitate training calls and advise on marketing initiatives. This role is ideal for a professional with exceptional organizational skills and a keen eye for detail, capable of handling a diverse and...
-
Client Advocate Specialist
7 days ago
Pensacola, United States The Watson Firm Full time $17 - $19Job DescriptionJob DescriptionThe Client Advocate serves as the first point of contact for all prospects and new clients that enter the firm. They are the person responsible for communicating initial steps to clients which include but are not limited to qualifying leads, facilitating the onboarding process, providing updates, and handing off to legal teams....
-
Client Service Specialist
1 month ago
Pensacola, United States Prime Capital Financial Full timeWe are seeking a motivated Client Service Specialist to join our rapidly growing wealth management practice in our Pensacola, FL Market. We are a financial services firm that truly cares about its clients, advisors, and associates. Our firm inspires people to achieve their life's ambitions and we are looking for people with the drive, enthusiasm,...
-
Client Service Specialist
1 month ago
Pensacola, United States Prime Capital Financial Full timeWe are seeking a motivated Client Service Specialist to join our rapidly growing wealth management practice in our Pensacola, FL Market. We are a financial services firm that truly cares about its clients, advisors, and associates. Our firm inspires people to achieve their life’s ambitions and we are looking for people with the drive, enthusiasm,...
-
Client Service Specialist
1 week ago
Pensacola, United States Prime Capital Financial Full timeWe are seeking a motivated Client Service Specialist to join our rapidly growing wealth management practice in our Pensacola, FL Market. We are a financial services firm that truly cares about its clients, advisors, and associates. Our firm inspires people to achieve their lifes ambitions and we are looking for people with the drive, enthusiasm,...
-
Client Service Specialist
1 month ago
Pensacola, United States Prime Capital Financial Full timeWe are seeking a motivated Client Service Specialist to join our rapidly growing wealth management practice in our Pensacola, FL Market. We are a financial services firm that truly cares about its clients, advisors, and associates. Our firm inspires people to achieve their life’s ambitions and we are looking for people with the drive, enthusiasm,...
-
Client Service Specialist
1 month ago
Pensacola, United States Prime Capital Financial Full timeWe are seeking a motivated Client Service Specialist to join our rapidly growing wealth management practice in our Pensacola, FL Market. We are a financial services firm that truly cares about its clients, advisors, and associates. Our firm inspires people to achieve their life’s ambitions and we are looking for people with the drive, enthusiasm,...
-
Client Representative Entry Level
2 months ago
Pensacola, United States Mayshee, Inc. Full timeClient Representative Entry LevelMayshee is a dynamic and innovative sales and marketing company helping businesses of all sizes achieve their growth objectives and maximize their revenue potential. With a team of dedicated sales professionals and a proven track record of success, we strive to be our client's trusted partner in driving their business...
-
Client Representative Entry Level
2 months ago
Pensacola, United States Mayshee, Inc. Full timeClient Representative Entry LevelMayshee is a dynamic and innovative sales and marketing company helping businesses of all sizes achieve their growth objectives and maximize their revenue potential. With a team of dedicated sales professionals and a proven track record of success, we strive to be our client's trusted partner in driving their business...
-
Client Service Representative
4 weeks ago
Pensacola, United States Heartland Veterinary Partners LLC Full timeJob DescriptionAbout Animal Hospital of BeulahDr. Cornett’s passion for the health of your companion animals fueled the Vision of Animal Hospital of Beulah. Creating a sanctuary of compassionate-minded professionals with state-of-the-art equipment to give your pets the very best in diagnostic and critical care support. Bringing high-quality veterinary...
-
Client Service Representative
4 weeks ago
Pensacola, United States Heartland Veterinary Partners LLC Full timeAbout Animal Hospital of Beulah Dr. Cornett’s passion for the health of your companion animals fueled the Vision of Animal Hospital of Beulah. Creating a sanctuary of compassionate-minded professionals with state-of-the-art equipment to give your pets the very best in diagnostic and critical care support. Bringing high-quality veterinary care and...
-
Client Service Representative
4 weeks ago
Pensacola, United States Heartland Veterinary Partners LLC Full timeAbout Animal Hospital of Beulah Dr. Cornett’s passion for the health of your companion animals fueled the Vision of Animal Hospital of Beulah. Creating a sanctuary of compassionate-minded professionals with state-of-the-art equipment to give your pets the very best in diagnostic and critical care support. Bringing high-quality veterinary care and...
-
Travel CT Technologist
3 weeks ago
Pensacola, United States Lead Health Remote Work Freelance Full timeLead Health is seeking a travel CT Technologist for a travel job in Pensacola, Florida.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 09/02/2024Duration: 17 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a CT Travel Radiology Tech to make a positive impact on patient...
-
Travel CT Technologist
3 weeks ago
Pensacola, United States Lead Health Remote Work Freelance Full timeLead Health is seeking a travel CT Technologist for a travel job in Pensacola, Florida.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 08/19/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a CT Travel Radiology Tech to make a positive impact on patient...
-
Travel CT Technologist
3 weeks ago
pensacola, United States Lead Health Full timeLead Health is seeking a travel CT Technologist for a travel job in Pensacola, Florida.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 08/19/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a CT Travel Radiology Tech to make a positive impact on patient...
-
Travel CT Technologist
3 weeks ago
Pensacola, United States Lead Health Full timeLead Health is seeking a travel CT Technologist for a travel job in Pensacola, Florida.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 08/26/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a CT Travel Radiology Tech to make a positive impact on patient...
-
Travel CT Technologist
1 month ago
Pensacola, United States Lead Health Full timeLead Health is seeking a travel CT Technologist for a travel job in Pensacola, Florida.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a CT Travel Radiology Tech to make a positive impact on patient...
-
Travel CT Technologist
2 weeks ago
pensacola, United States Lead Health Full timeLead Health is seeking a travel CT Technologist for a travel job in Pensacola, Florida.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 08/26/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a CT Travel Radiology Tech to make a positive impact on patient...
-
Travel CT Tech
4 weeks ago
Pensacola, United States Lead Health Full timeLead Health is seeking an experienced CT Tech for an exciting Travel Allied job in Pensacola, FL. Shift: 3x12 hr nights Start Date: 08/05/2024 Duration: 17 weeks Pay: $2011.43 / Week Join the Traveler Tribe today! We are looking for a Rad Tech - CT for our client in Pensacola, Florida. They need a Travel to work 12hr Nights, 36hrs per week. The position...
-
Travel Cath Lab Technologist
3 months ago
Pensacola, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel Cath Lab Technologist for a travel job in Pensacola, Florida.Job Description & RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/23/2024Duration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelWe need a Cath-Vasc Lab Travel Radiology Tech to...
