Branch Client Advisor I
2 weeks ago
In-Branch Client Support may include, but not limited to the following:
• Greeting all branch customers with exceptional customer service and handling reception duties for customers meeting with other internal partners
• Processing of deposits/cashing checks
• Placing holds
• Completing Currency Transaction Reports (CTR's)
• Processing payments
• Fulfilling cashier check requests
• Other common Bank Teller duties
• Processing courier bags with client cash deposits
Back Office Client Support may include, but not limited to the following:
• Reviewing inquiry and formulating response or implementing action to resolve which may result in inquiry being resolved during initial contact or may perform additional research, problem solving, or escalation to other internal partners.
• Processing mail, payments, check orders
• Fraud monitoring and escalation
• Scanning transactions at the end of the day
Relationship Advisor requests may include, but are not limited to:
• Requests for Cashier's Check
• Arranging appointments
• Researching items including ensuring necessary funds are available for a withdrawal
• Verifying signature
Requirement:
Must have prior banking/ teller experience
Benefits:
Benefits include:
-MEC/ACP Medical
-Voluntary Dental, Vision, Life, Supplemental Income
-401k (must meet requirements)
-sick leave as required by state/county
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