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Retail Cashier Front End Associate

4 months ago

Lake Stevens, United States Ace Hardware Full time

Job Description

Retail About Ace Hardware We are a locally owned and operated Ace Hardware. We provide our community with the best locally owned hardware, with the best service, the best brands, and competitive prices. We are engaged in our community and committed to helping make a difference where we work, live, and play. A Cashier Associate is to provide excellent customer service to every customer, uphold our mission and values, process sales quickly, accurately, and efficiently with a helpful attitude and demeanor. A Cashier Associate must strive to amaze every customer every time, thank them for their purchase, and invite them to shop again. Essential Duties and Responsibilities ● Provide prompt and courteous customer service. ● Precisely and accurately handle money and other types of payment received for product sold including processing refunds and/or issuing in store merchandise credit to customers for returned merchandise. ● Perform all transactions in accordance with company standards, policies, and practices. ● Be knowledgeable and actively participate in all sales promotions and other campaigns. ● Practice suggestive selling and build customer relations. ● Be aware of store goals and performance against those goals. ● Review and adhere to all city, county, state, and federal laws affecting store operations. ● Maintain a neat personal appearance and wear company uniform and nametag at all times. ● Address customer complaints in a positive manner. Document complaints for follow up by Store Manager when necessary. ● Ensure that your work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. ● Face front and dust merchandise near register area. ● Engages the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them. ● Review and adhere to store safety/emergency procedures. ● Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned. ● Participate in all store meetings and activities. ● Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.) Required Knowledge Skills and Abilities ● Exceptional customer service skills & the ability to help maintain a customer focused culture ● Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed ● Ability to work as part of a team and interact with customers of various backgrounds, persons in differing company roles, vendors, guests, and Ace corporate representatives. ● A continuous pattern of regular and prompt attendance is required. ● Must be able to work a flexible schedule of nights, days, weekends, and holidays ● Bilingual (Spanish) verbal and written communication skills highly desired. Physical Requirements The minimum physical requirements for this position include: ● Ability to stand for an extended period of time, walk, reach, and bend to perform job duties. ● Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth. Job responsibilities may change based on the needs of the business. Benefits • Medical Plan Coverage for full time employee where company pays 75% of employee premium. Employee is able to cover family members at employee's cost. • Paid Sick Leave accrues at the rate of 1 hour for every 40 worked per Washington state guidelines • Paid Vacation accrues at the rate of 1 hour for every 40 hours worked • Dental, Vision, Life Insurance optional coverage paid by employee • Employee Discount Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

Requirements

Must be available on weekends and have a flexible schedule High school diploma or equivalency. Must be 18+years of age.$16.28-$19.00

Wage

$16.28-$19.00