![Ocean Reef Club](https://media.trabajo.org/img/noimg.jpg)
Intern - Lodging Operations
4 weeks ago
To increase the value and desirability of Ocean Reef Club membership and real estate by providing incomparable excellence in all services and facilities in the Ocean Reef Club community. Internship program will consist of on the job learning, involvement with Lodging departments as well as other club areas, Ocean Reef University classes, opportunities for team activities and social gatherings. Front Desk Agent role will remain the priority and main focus through the internship, although the elements below will be consistent and round out the experience in the program.
Essential Duties and Responsibilities:
In addition to the following duties and responsibilities, other duties may be assigned:
- Greet members and guests by their name, with a smile and a warm welcome when they enter the lobby.
- Prepare and complete in detail, daily tasks according to check list and special assignments by a Front Desk Supervisor, Manager or Director in a professional and timely fashion.
- Provide assistance and information to all members and guests at all times and are familiar with different club services, activities, facilities and locations; meeting rooms, the fishing village, shops, charter activities, restaurants and the Buccaneer Island.
- Be able to answer questions concerning any outdoor amenities corresponding to the club lodging; pool locations, washer and dryer facilities and golf cart outlets.
- Prepare the registration cards and temporary membership cards for the arrivals and insure that all special needs and requests are satisfied.
- Correctly check in and out members and guests in the most courteous and friendly manner possible, using their surname at least three times.
- Monitor all house folios to insure accuracy, name, address, room rate, departure date, service charge and form of payment.
- Take same-day and future room reservations when the reservation office is not opened, be familiar with all rates, programs, packages, different types of lodging offered by the Ocean Reef Club and the cancellation policy.
- Communicate effectively with all other departments in a professional manner, maintaining a good working relationship and atmosphere.
- Basic knowledge about membership, different types, monthly billing, gate clearance and sponsorship.
- Follow procedures with regard to cashiering, verify the assigned cash bank at the end of each shift, and accurately and honestly handle all cash transactions.
- Know the names of and recognize the members of the Board of Directors, understand the relationship between ORC and ORCA
- Above all the ability to accomplish all of the above while maintaining a cheerful, helpful, professional and service oriented attitude towards all members' guests and associates at the Ocean Reef Club.
- Communications Meeting - monthly
- UORC Class - minimum of 4
- Feedback Forum - hosted by HR - after 30 days and at end of the program
- Performance review - hosted by your direct management/QC - after 30 days
- Team Activity/ Mix & Mingle -hosted outside of work hours- 2-4 during program
- General Club Experience - guided and curated for accelerated learning and understanding of club industry, ORC traditions, and how other departments interact with home department - monthly
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent communication skills (verbal and written)
- Works well within a team environment
- Strong leadership skills and abilities
- Organized and detail oriented
- Well-developed stress management skills
- Friendly, out-going and service-minded
- Computer skills: Windows, Microsoft Office, hotel management software
- Flexible Scheduling: ability to work long hours as needed.
Education and/or Experience:
- High school graduate
- Minimum 1 year of experience in hospitality at a private club, resort or a large-scale hotel.
Language:
Must be able to communicate, read, and write the English language well in order to communicate with co-workers and fully understand job assignments.
Mathematical Skills:
Able to maintain $500.00 cash bank.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:
- Must be able to carry up to 25 pounds
- Must be able to stand for long periods of time
- Must be able to reach, grab and lift objects over shoulder height
- Must be able to squat and kneel down on regular basis
- Must be able to bend & twist upper body to reach up, down or side-ways on regular basis
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample work conditions might be:
• Juggles many tasks at once
• Be a team player and provide lateral service.
• Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
• Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.
• Be willing and able to work when needed, including weekends & holidays
Attendance, Appearance and Conduct:
Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines.
Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.
As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor.
Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, change is workload, rush jobs or technological developments) dictate.
-
Intern - Lodging Operations
2 weeks ago
Key Largo, Florida, United States Ocean Reef Club Full timeSummary:To increase the value and desirability of Ocean Reef Club membership and real estate by providing incomparable excellence in all services and facilities in the Ocean Reef Club community. Internship program will consist of on the job learning, involvement with Lodging departments as well as other club areas, Ocean Reef University classes,...
-
Intern - Hotel Operations
2 months ago
Key West, United States Highgate Hotels, Inc. Full timeCome join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as Operations, Front Office, Revenue, Marketing, and F&B. You will learn about the hospitality industry while w Operations, Hotel, Intern, Operation, Manufacturing
-
Assistant Front Office Manager
2 weeks ago
Key Largo, Florida, United States Ocean Reef Club Full timeThe Assistant Front Office Manager will direct, supervise and provide leadership for the Ocean Reef Club Front Desk operations to achieve the highest levels of Member and Guest satisfaction, quality service and compliance with ORC policies and procedures while meeting and / or exceeding financial goals.This position is responsible for the short term planning...
-
Assistant Front Office Manager
3 weeks ago
Key Largo, Florida, United States Ocean Reef Club Full timeThe Assistant Front Office Manager will direct, supervise and provide leadership for the Ocean Reef Club Front Desk operations to achieve the highest levels of Member and Guest satisfaction, quality service and compliance with ORC policies and procedures while meeting and / or exceeding financial goals.This position is responsible for the short term planning...
-
Director of Operations
1 week ago
Key Largo, United States Marquis Association Management Full timeThe Director of Operations manages a portfolio of properties determined by the Branch President and Vice President of Operations. The Director has the scope and authority to lead the team of assigned Community Association Managers within that portfolio to ensure employee and client retention, and growth. The Director is responsible for the intimate knowledge...
-
Director of Operations
2 weeks ago
Key Largo, United States Marquis Association Management Full timeThe Director of Operations manages a portfolio of properties determined by the Branch President and Vice President of Operations. The Director has the scope and authority to lead the team of assigned Community Association Managers within that portfolio to ensure employee and client retention, and growth. The Director is responsible for the intimate knowledge...
-
Locum Tenens Internal Medicine Physician
5 days ago
Key West, United States BAS Healthcare Locums Full timeLocation: Key West, FLOpportunity: Internal Medicine Provider*October 14-23, 2023*No Call*Outpatient*8AM-5PM Saturday-Monday*Board Certified- Required*Active FL License- RequiredCompensation: Competitive hourly rate with weekly pay plus malpractice. Paid travel and lodging available if needed.
-
Locum Tenens Internal Medicine Physician
4 days ago
Key West, United States BAS Healthcare Locums Full timeLocation: Key West, FLOpportunity: Internal Medicine Provider*October 14-23, 2023*No Call*Outpatient8AM-5PM Saturday-Monday*Board Certified- Required*Active FL License- RequiredCompensation: Competitive hourly rate with weekly pay plus malpractice. Paid travel and lodging available if needed.
-
Director of Operations
2 weeks ago
Key Largo, United States Marquis Association Management Full timeThe Director of Operations manages a portfolio of properties determined by the Branch President and Vice President of Operations. The Director has the scope and authority to lead the team of assigned Community Association Managers within that portfolio to ensure employee and client retention, and growth. The Director is responsible for the intimate knowledge...
-
Intern - Hotel Operations
2 months ago
Key West, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Intern - Hotel Operations
4 weeks ago
Key West, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Assistant Front Office Manager
2 weeks ago
North Key Largo, United States Ocean Reef Club Full timeThe Assistant Front Office Manager will direct, supervise and provide leadership for the Ocean Reef Club Front Desk operations to achieve the highest levels of Member and Guest satisfaction, quality service and compliance with ORC policies and procedures while meeting and / or exceeding financial goals.This position is responsible for the short term...
-
Multi-Modality Imaging Tech, Ultrasound
2 months ago
Key Largo, United States K.A. Recruiting Full timeUltrasound Technologist - - - - Introduction: - - Seeking a skilled Ultrasound Technologist to join our team. The Ultrasound Technologist will operate ultrasound equipment to produce and record images of various internal body parts for diagnostic pur Ultrasound Technologist, Ultrasound, Imaging, Equipment Maintenance, Ultrasound Tech, Healthcare, Staffing
-
Systems Engineer Intern
2 weeks ago
Largo, Florida, United States Epsilon Systems Full timeEpsilon Systems C5I ( ), focused on software development and systems engineering for intelligence and combat systems, is seeking a Systems Engineer Intern for work in Largo, FL. If you have a passion for excellence in engineering and enjoy working on challenging projects in a fast-paced, team-oriented environment, then this role is for you Duties &...
-
Loader Operator
2 weeks ago
Largo, Florida, United States CRH Full timeJob ID: 495566Conrad Yelvington Distributors, a CRH company, supplies and distributes aggregate materials such as granite, river gravel, limestone, natural sand, and more. This rail served aggregate distribution network covers Florida, Southern Mississippi, South Carolina, and Alabama.The Equipment Operator (EO) moves, loads and handles materials in the...
-
Events and Sales Specialist
2 weeks ago
Key Largo, United States NDM Hospitality Services Full time**Responsibilities**: Largo Resort Administrative and Front Office - Provide coverage for the front office and assist the general manager as needed including check-ins, housekeeping inspections, sales inquiries, property walkthroughs, guest requests, answering phones, reporting and other additional tasks as requested, etc. - Meet and greet clients and...
-
Loader Operator
2 weeks ago
Largo, Florida, United States CRH Full timeJob ID: Conrad Yelvington Distributors, a CRH company, supplies and distributes aggregate materials such as granite, river gravel, limestone, natural sand, and more. This rail served aggregate distribution network covers Florida, Southern Mississippi, South Carolina, and Alabama. The Equipment Operator (EO) moves, loads and handles materials in the terminal...
-
Events and Sales Specialist- Largo Resort
7 days ago
Key Largo, United States NDM Hospitality Services Full timeResponsibilities: Largo Resort Administrative and Front Office •Provide coverage for the front office and assist the general manager as needed including check-ins, housekeeping inspections, sales inquiries, property walkthroughs, guest requests, answering phones, reporting and other additional tasks as requested, etc. •Meet and greet clients and...
-
Events and Sales Specialist- Largo Resort
6 days ago
Key Largo, United States NDM Hospitality Services Full timeResponsibilities: Largo Resort Administrative and Front Office · Provide coverage for the front office and assist the general manager as needed including check-ins, housekeeping inspections, sales inquiries, property walkthroughs, guest requests, answering phones, reporting and other additional tasks as requested, etc. · Meet and greet clients and...
-
Events and Sales Specialist
2 weeks ago
Key Largo, United States NDM Hospitality Services Full timeJob DescriptionJob DescriptionResponsibilities:Largo Resort Administrative and Front Office· Provide coverage for the front office and assist the general manager as needed including check-ins, housekeeping inspections, sales inquiries, property walkthroughs, guest requests, answering phones, reporting and other additional tasks as requested, etc.· Meet and...