Slot Attendant-Full-Time(Bettendorf)

Monitors performance of slot machines and conditions of casino slot areas, ensuring all slot machines are operable and identified for repair as necessary. Create a memorable experience by providing excellent guest

ESSENTIAL DUTIES & RESPONSIBILITIES

* Verifies jackpots, makes hopper fills, and fills out paperwork.
* Performs minor repair to slot machines.
* Handles customer relations and minor customer disputes.
* Maintains a pleasant, friendly and welcoming attitude at all times.
* Knowledge of all special events and promotional activities available to guest.
* Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

* A high school diploma or GED equivalent preferred.
* Previous customer service experience preferred.
* Excellent verbal and written communication skills.
* Ability to perform multiple duties under frequent time pressures.
* Must be able to obtain and maintain a valid state gaming license.

PHYSICAL DEMANDS & WORK ENVIRONMENT

* Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.
* Work environment may include smoke and variable temperature, lighting and noise levels.