Concierge

2 weeks ago

The Colony, United States Lava Cantina Full time
We are looking for a Fan-focused Concierge to join our team You will be welcoming Fans, seating them in our exclusive Voodoo Lounge and assisting with live entertainment and concerts.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the team, and Fans. 
 
Responsibilities: 
  • Greet Fans and seat them in our lounge and concert areas
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
  • Provide a VIP experience with service and hospitality
  • Inform Fans of current promotions, upcoming events and nightlife
  • Manage the flow of Fans into the lounge, concert and bar areas
  • Answer questions for inbound and outbound Fans throughout the venue
Qualifications: 
  • Previous venue, restaurant or hotel experience preferred 
  • Friendly and Fan-focused personality 
  • Ability to articulate clear greetings and farewells to Fans, as well as being able to understand requests for assistance
  • Ability to clearly communicate Fans’ needs to the Crue
  • Ability to effectively communicate on the telephone

 
Complete our short application today 
 
 

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