Client Service Associate

3 weeks ago

Portsmouth, United States Stifel Full time

Summary

Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s).

Essential Duties & Responsibilities

* Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client.
* Work with the FA(s) and the client in obtaining the required documents based upon the type of account(s) established.
* Provide quotes and other account-related information to assist clients.
* Organize and assist in the maintenance of complete client account and trade- related records for the FA(s) and certain required files for the branch office.
* Perform operational or administrative functions for client related requests (i.e., check requests, wiring funds, address change, dividend information, etc.).
* Provide reports and other information to FA(s), as requested.
* Perform calling activities, not limited to existing clients, using scripts approved by a principal of Advertising and Graphics. Registered Client Service Associates may highlight a service or product but may not discuss products or investments beyond a point that the discussion becomes a solicitation where the specific appropriateness of the investment or the suitability of the client becomes a factor.
* Accept and enter unsolicited orders from clients in states in which they are registered and may enter orders received directly from a FA who is registered in the client's state of residence
* Identify situations that need to be brought to the attention of the FA(s) or escalated to the Branch Manager; including suspicious client and/or employee activity or behavior.
* Perform various administrative duties (i.e., typing, filing, answer phones, mailing documents/letters, etc.) and other duties and projects as assigned by the FA and/or Branch Manager.

Qualifications

* Administrative Knowledge - Knowledge of administrative and clerical procedures and systems such as word processing, spread-sheet applications, managing files and records, and other office procedures and terminology.
* Industry Knowledge - General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products.
* Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and deadlines; is able to follow through and accomplish goals, manage expectations appropriately and use firm's resources efficiently.
* Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to practical problem solving.
* Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Communication Skills - The ability to communicate information and ideas in spoken or written form so that others will understand with excellent grammar and phone/office etiquette.

Education & Experience

* High School Diploma or equivalent
* 2+ years investment industry experience

Licenses & Credentials

* Series 7 and 63 or 66

About Stifel

Stifel is a more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

#LI-MS1

  • Client Service Associate

    1 month ago

    Portsmouth, United States Cambridge Trust Company Full time

    Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions. Responsibilities: At the Client Service, Relationship Manager, Associate, Service, Operations, Relationship, Retail

  • Client Service Associate

    2 months ago

    Portsmouth, United States Stifel Financial Corporation Full time

    Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not Client Service, Registered, Associate, Financial Advisor, Service, Branch Manager, Retail

  • Client Service Associate

    1 month ago

    Portsmouth, United States Cambridge Bancorp Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities: At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...

  • Client Service Associate

    1 month ago

    Portsmouth, United States Cambridge Trust Company Full time

    Summary: Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions. Responsibilities: * At the direction of the Relationship Managers, assists clients in person, via telephone, and by email...

  • Client Service Associate

    3 weeks ago

    Portsmouth, United States Cambridge Trust Company Full time

    Summary: Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions. Responsibilities: * At the direction of the Relationship Managers, assists clients in person, via telephone, and by email...

  • Client Service Associate

    3 weeks ago

    Portsmouth, United States Cambridge Bancorp Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities: At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...

  • Client Services Coordinator

    7 days ago

    Portsmouth, United States International Association of Privacy Professionals Full time

    The International Association of Privacy Professionals (IAPP) is looking for a Client Services Coordinator to join its team. Position Summary The Client Services Coordinator is responsible for working with the Sales Fulfillment Manager to ensure fulfillment of contractual obligations with regard to all client service contracts. This position is responsible...

  • Service Engineer

    1 month ago

    Portsmouth, United States Client Full time

    Service Engineer (Pumps) £35,000 - £37,000 +Bonus, Overtime , Training, 33days holiday, Pension BenefitsField based: Hampshire & West SussexAn excellent opportunity for a Mechanical / Electrical Engineer from a Mechanics, Pumps, Water industry, Naval, Marine, Manufacturing or similar engineering field to join a industry leading water company as a...

  • Client Service Associate

    1 month ago

    Portsmouth, United States Cambridge Trust Company Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities:At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...

  • Client Service Associate

    3 weeks ago

    Portsmouth, United States Cambridge Trust Company Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities:At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...

  • Client Service Associate

    3 weeks ago

    Portsmouth, United States Cambridge Trust Company Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities:At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...

  • Client Service Associate

    1 month ago

    Portsmouth, United States Cambridge Trust Company Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities:At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...

  • Client Service Representative

    2 months ago

    Portsmouth, United States The Panther Group Full time

    Client Service Representative The Client Service Representative, is responsible for working with clients and internal staff to support the overall workflow of the Subrogation department. ESSENTIAL FUNCTIONS: Navigates internal and client specific sys Client Service, Representative, Service, Retail, Staffing, Client

  • Manager of Client Services

    4 days ago

    Portsmouth, United States HAVEN Full time

    **HAVEN Manager of Client Services** **RESPONSIBILITY** This position manages all aspects of the Client Services Program. Ensure that programs and activities are consistent with the agency's mission and values. Promote an atmosphere of unity and empowerment for staff, volunteers and those served by the agency. **ACTIVITIES** Program Management: -...

  • Client Associate

    2 weeks ago

    Portsmouth, United States City of Portsmouth Full time

    **General Statement of the Job & Essential Functions**: **GENERAL STATEMGENERAL STATEMENT OF JOB** Under limited supervision, this position performs a variety of complex administrative functions in support of the Administrative, Intellectual and Developmental Disabilities, Medication Management, Opportunity House, Central Intake/Same Day Access and...

  • Entry Level Client Service Representative

    3 weeks ago

    Portsmouth, United States Aces Acquisitions, Inc. Full time

    Are you looking to join an exciting atmosphere where you can embrace new challenges? **Aces Acquisitions **is looking for a _Client Service Representative_ to assist our clients as we expand into the greater New Hampshire area! Our _Client Service Representatives_ are patient, empathetic, and passionately communicative. They ensure the best customer service...

  • Technical Drainage Administrator

    4 weeks ago

    Portsmouth, United States Client Full time

    Technical Drainage Administrator£24,000 - £25,000 + Training + Office-based + Excellent Company BenefitsPortsmouth, HampshireDo you come from an administrative background, looking to join an industry-leading company offering long term job security and excellent company benefits?On offer is the opportunity to work for a premier company who are well...

  • Field Cleaning Technician

    4 weeks ago

    Portsmouth, United States Client Full time

    Cleaning Technician - Marine£23,000 - £24,000 (OTE +£32,000) + Overtime + Bonus + Training + Progression + Excellent Company BenefitsField-based role travelling Nationwide (Suitable for candidates located in: Portsmouth, Havant, Waterlooville, Chichester, Southampton).Do you come from a cleaning or facilities maintenance background, looking to join...

  • Field Cleaning Technician

    3 weeks ago

    Portsmouth, United States Client Full time

    Cleaning Technician - Marine£23,000 - £24,000 (OTE +£32,000) + Overtime + Bonus + Training + Progression + Excellent Company BenefitsField-based role travelling Nationwide (Suitable for candidates located in: Portsmouth, Havant, Waterlooville, Chichester, Southampton).Do you come from a cleaning or facilities maintenance background, looking to join...

  • Dining Services Associate

    2 weeks ago

    Portsmouth, United States Commonwealth Senior Living Full time

    Available shift: Part-time 12pm-7pm, every other weekend only. Welcome! You made it to our Job Posting! We're so glad to have you here! Check this out: Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each...