Customer Service Representative

3 weeks ago


Austin, United States Collabera Full time
Description
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Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 356283

End Date: 2025-01-02
Days Left: 28 days, 2 hours left

Apply

Pay rate: $17 - $20 Hourly

Responsibilities:
  • Respond to phone inquiries from Medicaid Providers in a prompt, courteous, and concise manner
  • Assist with problem resolution as needed
  • Document all encounters in clear and concise online logs
  • Transfer callers to other Call Center units as necessary
  • Meet individual performance standards
  • Maintain strict required attendance and performance metrics

Education Qualification:
  • High school diploma or equivalent

Required Skills:
  • Excellent communication skills
  • Strong customer service orientation
  • Ability to work in a fast-paced environment
  • Proficiency in documenting information accurately
  • Willingness to adhere to strict attendance and performance standards
  • Previous experience in a call center or customer service role is preferred

Job Requirement
  • Calling
  • Customer Service
  • Customer Support
  • Calls
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Dishan Shetty
  • dishan.shetty@collabera.com

Apply Now

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