Receptionist

Receptionist

Contract for Hire

No C2C

Onsite

Do you have positive energy and a welcoming smile that brightens the room? Do you make a great first impression? Are you always both friendly and professional in your communication, whether in-person or over the phone? Then you might just be the person we're looking for

What Will You Do?

In order to grow and build a successful career, you will be responsible for:

Receiving and directing all guests and visitors to appropriate locations and parties. Managing the administration of all visitor and employee badges, and maintaining an accurate visitor log book. Ensuring the client's adherence to any visitor protocol or other requirements.

Coordinating all compliance-related visitor documentation with Trade Compliance Team to process proper authorizations.

Using Microsoft Outlook, CISCO phone system or other computer systems to notify employees of guest arrival and direct the guest to the appropriate area.

Managing and directing incoming calls, emails and faxes to appropriate employees.

When appropriate, communicating product and/or service information to customers.

Reviewing customer purchase orders, identifying order issues and communicating with the appropriate order entry or customer service personnel.

Signing for deliveries and ensuring delivery to the correct employee. If delivery not possible, securing deliverables and informing employee of their arrival.

Coordinating menus with meeting organizers, familiarizing them with the process for ordering company-paid meals and managing these meal orders for meeting organizers.

Entering employee training records into the Training Data Base.

Monitoring weather alert radio system and following procedure in severe weather situations.

What Do You Need?

Required

High School Diploma or GED

Minimum of 3 years of experience in a receptionist role and/or administrative support

Customer service techniques and professional phone etiquette

MS Office Suite

Advanced phone system

Desired

Post High School training or certification

Customer service experience

ERP system (SAP, JD Edward, Oracle, etc.) experience

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