Scheduler

4 weeks ago


Moraine, United States Premier Health Partners Full time

SCHEDULER/ PREMIER SYSTEM SUPPORT

FULL TIME

10:30AM - 7:00PM

80 HOURS PER PAY PERIOD

This position combines duties and obligations of computerized procedure and exam scheduling, coordinating functions necessary for smooth operating of office, customer relations and computer operations. The Entry Level I Central Scheduler demonstrates Composure, Customer Focus, Functional/technical Skills, Listening and Patience to achieve the best utilization of time and resources. Performs computer duties necessary to the function of Patient Financial, and Medical Imaging Services; collecting demographic and insurance information in order to schedule basic outpatient procedures for Medical Imaging. To assure patient satisfaction standards, a Central Scheduler demonstrates: responsibility, customer relations, accuracy, and teamwork. Consistent attendance and punctuality are essential requirements to maintain call center wait time goals.

Education

Minimum Level of Education Required: High School completion / GED

Licensure/Certification/Registration

Medical terminology certification upon 6 months of employment.

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Preferred experience: Three years of scheduling experience is preferred. Unit secretary experience on surgical or medical floor acceptable; revenue cycle/ scheduling in a surgical/medical office experience a plus.

Other experience requirements: Customer Service experience required

Knowledge/Skills

* Polished and professional communication skills, written and oral
* Demonstrated proficiency in Microsoft Office products including Word and Outlook



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