Medical Lab Assistant

2 weeks ago

Lynn, United States Partners Healthcare System Full time

Under the direction of the MLA Coordinator, the designated Operations Coordinator, and the Support Services Manager, Medical Lab Assistants perform a variety of support services to the laboratory. Depending on the area in which an individual is assigned for his/her shift, the responsibilities vary. The job duties are listed below for the workstations that an MLA may be assigned to.

Job Specifics Requirements:

Laboratory Procedures and Protocols

* Maintain established department policies and procedures, objectives, safety,environmental and infection control standards.
* Process a variety of specimens in accordance to established protocols.
* Data entry into both the hospital and laboratory information systems.
* Monitor the pneumatic tube system and the timely processing of all specimens Received through it.
* Process add-on requests from client offices and from nursing units.
* Monitor requests for laboratory testing that have not been processed through the Laboratory information system.
* Ensure that all outstanding orders are accounted for and that any missing specimens are found.
* Document the receipt of specimens in the laboratory information system.
* Print and fax patient reports as requested.
* Perform quality assurance checks on outpatient requisitions to ensure the correctness of data entry.
* Sort and file requisitions in the appropriate location according to established protocols.
* Pull all out-patient requisitions that require follow-up with the physician offices in the morning.
* Maintain work area in a neat, orderly, and well-stocked fashion.
* Rotate into weekends and holidays as assigned to assure uniform quality of laboratory services.
* Communicate with medical, nursing, and office personnel regarding laboratory results and protocols.
* Provide back up for all areas of responsibility for an MLA regardless of the individual assignment.
* Perform other related duties as required or as responsibilities dictate.

Personal and Professional Growth

* Demonstrate the role of a medical laboratory assistant in a professional manner.
* Assume accountability for his/her position extends self when unusual need arises.
* Report for work on time and give adequate notice of absenteeism or tardiness.
* Routinely undertakes additional tasks when his/her assignment is completed.
* Accepts constructive criticism regarding own performance and strives to make improvements.
* Adheres to policies established for meals, breaks, dress code, and parking.
* Exhibits courtesy and respect to patients, families, physicians, clients, and co¬-workers.
* Maintains competencies through: Regular participation in service education programs.
* Demonstrates understanding of Fire and Disaster Plan, Infection Control, trauma Alert Protocol, and handling of critical patients.
* Demonstrates proficient laboratory skills via yearly competencies.
* Motivated and self-directed:
* Carries out responsibilities promptly and in a self-directed fashion.
* Seeks additional learning experiences.
* Contributes to Organizational Goals
* Utilizes concepts of preventive maintenance and proper use of laboratory equipment.
* Is flexible and receptive to change.
* Participates in quality improvement activities.
* Demonstrates excellent customer service skills to promote customer satisfaction

Requires intense attention and concentration. Ability to handle several processes concurrently. Ability to deal with a wide range of personalities. Basic computer skills which may be obtained thru on the job training.

Preferred; Medical terminology preferred. Accurate typing skills, Hospital or physician office experience helpful.

Preferred: High school diploma or GED preferred

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