Clinical Business Liaison

Join the excitement of a dynamic company committed to providing exceptional neurological rehabilitation to adults with brain injury  ReMed, A Collage rehabilitation partner, is a growing organization dedicated to excellence, honesty and ethics in the treatment of our clients and each other. ReMed, A Collage Rehabilitation partner, Clinical Business Liaison will be principally responsible for business development within healthcare services sales and relationships with Case Managers, Discharge Planners, and Physicians affiliated with Level 1 trauma centers and acute rehabilitation facilities. The incumbent will design and deliver industry, company, and educational presentations to potential referral sources. In addition, the Clinical Business Liaison will perform and administer pre-admission client screenings, and will be a critical liaison in the assessment of client referrals and for effective communications with client and client stakeholders.

Highly self-motivated, strong ability to work under minimal supervision and exceptional drive for success required.

The position will be remote-based in the Philadelphia area, but the incumbent will be expected to travel locally 60% of the time.  Regional Travel may be required 25% and on short notice.

Benefits include, but are not limited to:

• Intensive, on-going training
• Comprehensive benefit package (medical, dental, vision, disability, 401(k) and more)
• Tuition reimbursement

Key Responsibilities and Tasks:

• Research and develop a written strategic analysis of assigned market territory to include industry growth and competition, referral trends in rehabilitation, structure and development of rehabilitation offerings (and opportunities), and key challenges and prospects.
• Expand the presence and enhance the image of the organization in the marketplace.
• Oversee, track and report all contacts, presentations, and sales efforts necessary to facilitate and track admissions, as well as provide data on the efficacy and impact of marketing efforts.
• Develop relationships with payers; attend conferences, in-services, networking events and corporate level meetings.
• Facilitate and deliver industry, company, and educational presentations to insurers, case managers, physicians, risk managers, life care planners, attorneys, claims adjusters, discharge planners, other potential referral sources in conjunction with Business Development Liaison (BDL)
• Develop new sales opportunities in conjunction with BDL.
• In concert with company management team, maintain corporate standards in regards to customer satisfactions with payers/case managers, families, and residents in regards to the Admission’s process.
• Perform and assess pre-admission screenings for appropriateness of referral per client needs and goals, the client’s medical evaluation, company services and resources, and any other relevant or pertinent information.
• Work collaboratively with the program treatment teams on preparing for client admissions or re-admission to the program including but not limited to: developing medical protocols and providing education / training to personnel.
• Support program efforts to build consensus.

POSITION REQUIREMENTS:

• Bachelor’s Degree in health-related field required; Nursing (RN) preferred and / or clinical background / license
• Knowledge of funding sources for brain injury care including: worker’s compensation; private funding; structured settlements; lien cases; no-fault insurance; health insurance; Department of Defense and Veterans Administration and public funding systems. Note: a working knowledge and experience in worker’s compensation is a key background for this position.
• Knowledge of acquired brain injury, post-acute rehabilitation, case management preferred.
• Frequent travel required; at times on short notice
• Excellent communication and organizational skills required.
• Demonstrated ability to design and deliver industry and educational presentations
• Experience with Google Workspace (G-Suite) preferred
• Internal communication with all levels of management required, including Program Management, Case Management, Finance and Operations.
• External communication with insurers, case managers, physicians, risk managers, life care planners, attorneys, claims adjusters, discharge planners, families, survivors and other potential referral sources.
• Prior experience performing, administering, and coordinating pre-admission screenings
• Customer Relationship Management (CRM) platform experience (preferably HubSpot or similar) a plus
• Background in Sales of Services or Rehabilitative services required
• 5-7 years of experience preferred
• While performing the essential functions of this job, the employee is regularly required to talk and hear, and be mobile in a number of setting

ReMed Is An Equal Opportunity Employer

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