Specialist,hub

4 weeks ago

Ankeny, United States AutoZone, Inc. Full time

The Hub Specialist leads company initiatives and ensures maximum productivity in a safe environment, drives sales, and remains compliant with company procedures in accordance to AutoZone's expectation. Hub Specialist assists the Hub Coordinator in the completion of Hub market activities.

Key Responsibilities

* Assumes responsibility of Hub activities in the Hub Coordinator's absence
* Directs staffing concerns to Hub Store Manager (SM) and Hub Coordinator
* Communicates AutoZoner attendance/performance concerns in a timely, confidential manner
* Assists in training Hub AutoZoners in Hub practices and policies
* Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
* Reviews condition of hard parts and feeder area and ensure there are no safety concerns
* Processes and verifies that orders are accurate and delivered per Hub policy
* Processes and ensures returns from stores during route deliveries are restocked appropriately in a timely manner
* Utilizes ZNET to help customers locate merchandise or find suitable alternatives
* Ensure hard parts and HUB staging areas have a neat appearance with no safety concerns
* Maintains Hub appearance and merchandising standards
* Ensure all aspects of Hub operations are maintained for peak efficiency
* Maintain a Fill Rate Goal of 98.0%.
* Completes and fully processes all orders including: staging, properly securing totes with all documentation, and reviewing exceptions for items that were considered zero or short pulled
* Reviews exceptions for items that were zero or short pulled
* Spot check system generated feeder orders for quality assurance
* Ensures all company policies, procedures and loss prevention are followed
* Adheres to AutoZone dress code
* Assists with ensuring drivers maintain approved driver status
* Ability to work all the hours (of operation) that we are open for business
* Ability to meet physical job requirements as listed on Essential Job Functions with or without a reasonable accommodation
* Performs other related duties as required

Supervisory Responsibilities

Although there are no direct reports for this position, Hub Specialist will, at times, direct the activities performed by the Order Pullers and Hub Drivers

Education and/or Experience

Required:

* High School diploma or equivalent

Skills and Abilities

* Basic knowledge of automotive parts is required
* Excellent communication and decision making skills
* Ability to lift, load, and deliver merchandise
* Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Core Competencies

Puts Customers First

* Provides WOW Customer service every time, every where
* Understands customer needs and solves their problem
* Shows sense of urgency in correctly meeting customer needs

Team Player

* Is a reliable and supportive team member
* Values the ideas and opinions of others
* Gives recognition for good work
* Builds strong relationships with others
* Resolves conflict effectively
* Steps in and assumes leadership roles when needed

Communicates Effectively

* Communicates in a clear, straightforward, respectful way
* Demonstrates effective listening skills
* Listens and assumes positive intent
* Shares information in a timely manner

Results the Right Way

* Does what it takes to do the job right (WITTDTJR)
* Is accountable, takes ownership and meets commitments
* Prioritizes well, plans and executes in a manner of high integrity and ethics
* Makes decisions based on what is best for AutoZone

Development Focused

* Asks for and embraces feedback
* Owns professional development
* Provides feedback and ideas to develop others

Embraces Change

* Understands and is open to change
* Looks for ways to improve our processes, services and products while maintaining our culture of thrift
* Encourages innovative thinking

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Typical physical demands are required to perform the work, such as some walking, standing, bending, or carrying of light items

Benefits at AutoZone

AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing.

Some of these benefits include:

* Competitive pay and paid time off
* Unrivaled company culture
* Medical, dental, vision, life, and short- and long-term disability insurance options
* Health Savings and Flexible Spending Accounts with wellness rewards
* Exclusive Discounts and Perks, including AutoZone In-store discount
* 401(k) with Company match and Stock Purchase Plan
* AutoZoners Living Well Program for mental and physical health
* Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.

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