Member Services Representative
1 month ago
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
* Greet members, prospective members and guests, providing exceptional customer service.
* Handle all front desk related activities including:
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members into the system.
* New member sign-up.
* Take prospective members on tours.
* Facilitate needed updates to member's accounts.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
* Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* Upbeat and positive attitude
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occassionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals during shift.
Compensation: $10.00 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Member Services Representative
4 months ago
Smyrna, United States Del-One Federal Credit Union Full timeCOMPANY PROFILE Del-One Federal Credit Union (Del-One) is a member-owned, financial cooperative and has been a part of the community for over 60 years. Del-One strives to be the members' financial partner for life. Del-One staff work as member advocates; learning about their needs and wants and helping them to find ways to reach their financial goals....
-
Customer Service Team Member
5 days ago
Smyrna, Tennessee, United States Family Dollar Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Family Dollar. As a key member of our store staff, you will be responsible for providing exceptional service to our customers, greeting them with a smile, and assisting them in finding the products they need.ResponsibilitiesProvide excellent...
-
Customer Service Representative
6 days ago
Smyrna, Georgia, United States Helen Onwuzulike - State Farm Agency Full timeOverviewWe are seeking a highly motivated and bilingual Customer Service Representative to join our State Farm Agency team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to establish strong relationships with our customers, respond to their inquiries, and...
-
Customer Service Representative
1 week ago
Smyrna, Tennessee, United States Advance Auto Parts, Inc. Full timeWe are looking for a skilled Customer Service Representative to join our team at Advance Auto Parts, Inc. As a key member of our store staff, you will be responsible for providing exceptional customer service and supporting our sales team in achieving their goals.We offer a competitive salary of $40,000 per year, based on your experience and qualifications....
-
Guest Services Representative
2 weeks ago
Smyrna, Georgia, United States Extended Stay Full time**Job Overview**We are seeking a skilled Guest Services Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth stay for our guests.Key Responsibilities:Assist guests with all their needs and respond to requests in a timely...
-
Customer Service Representative
2 weeks ago
Smyrna, Georgia, United States iFLY, LLC Full timeOur mission is to deliver the dream of flight, and we're seeking an enthusiastic Customer Service Representative to join our team. As a key member of our iFLY Flight Crew, you'll embody our core values of SOAR: Safety First, Outrageous Passion, Accountability, and Respect.Job Description:Sales: Actively listen to guests to recommend and sell experiences that...
-
Customer Service Representative
4 weeks ago
Smyrna, Georgia, United States Pizza Hut Full timePizza Hut OverviewPizza Hut is a renowned fast-food chain with a commitment to delivering exceptional dining experiences. Our restaurants thrive on the energy and enthusiasm of our team members.About This RoleWe are seeking highly motivated individuals to join our crew as Customer Service Representatives. As a key member of our team, you will be responsible...
-
Customer Service Representative
2 weeks ago
Smyrna, United States Randstad North America, Inc. Full timeWe are seeking a reliable service coordinator for a position in Rutherford County. Corporate customer service is required in addition to at least one year in a fast-paced call center. Focus and dependability are necessary for this job. The ability to Customer Service Representative, Customer Service, Representative, Retail, Staffing
-
Customer Service Representative
5 days ago
Smyrna, Tennessee, United States Buffalo Wild Wings Full timeJob Title: Customer Service RepresentativeAbout the Job:Greet and engage with Guests to create a welcoming atmosphere. Assist in managing takeout orders efficiently.About the Company:Buffalo Wild Wings is a fun and dynamic work environment where you can make a difference in people's lives.Estimated Salary: $12-$15 per hourKey Responsibilities:Manage takeout...
-
Customer Service Representative
3 weeks ago
Smyrna, Delaware, United States Bridgestone Americas Full timeAbout the RoleWe are looking for a motivated and energetic individual to join our retail team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for communicating effectively with customers, promoting products and services, and ensuring customer satisfaction.The ideal candidate will have excellent...
-
Service Representative Position
6 days ago
Smyrna, Georgia, United States Wise Staffing Group Full timeAbout the RoleThis Service Representative Position involves being the frontline of our company, providing timely and effective support to valued customers. As a Service Representative, you will be responsible for responding to customer inquiries via phone or email, performing data entry tasks, and managing a high volume of communications efficiently.
-
Customer Service Representative
5 days ago
Smyrna, Tennessee, United States Wise Staffing Full timeCustomer Service OpportunityWe are seeking a highly skilled and dedicated individual to fill the position of Customer Service Representative. This role will provide timely and effective support to our valued customers, ensuring their satisfaction and loyalty.The ideal candidate will possess excellent communication skills, both written and verbal, as well as...
-
Customer Service Representative
5 days ago
Smyrna, Tennessee, United States Zaxby's Full timeKey ResponsibilitiesIn this Customer Service Representative role, you will be responsible for managing cash transactions, operating a point-of-sale system, and maintaining a clean and organized workspace. You will also assist with food preparation and presentation to ensure an exceptional dining experience for our guests.
-
Guest Service Representative
6 months ago
Smyrna, United States Nothing Bundt Cakes Full timeNothing Bundt Cakes Smyrna is currently hiring part-time Guest Service Representatives! At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure...
-
Customer Service Representative
2 months ago
Smyrna, United States U-Haul Full timeLocation: 5285 S Cobb Dr, Smyrna, Georgia 30080 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
5 days ago
Smyrna, Tennessee, United States Zaxby's Full timeJob OverviewZaxby's is a leading quick-service restaurant chain with a focus on providing exceptional customer service.We are seeking a Customer Service Representative to join our team as a Cashier.In this role, you will be responsible for interacting with customers, processing orders, and resolving any issues that may arise.We offer a starting hourly wage...
-
Customer Service Representative
5 days ago
Smyrna, Georgia, United States iFLY, LLC Full timeiFLY, LLC is a global company with 33 U.S. locations, seeking an enthusiastic Customer Service Representative to sell its unique indoor skydiving experience.The ideal candidate will have strong selling, communication, and customer service skills, be willing to learn and grow, and often act as the first point-of-contact to iFLY customers.The salary for this...
-
Customer Service Representative
2 weeks ago
Smyrna, Georgia, United States UNITED DISTRIBUTORS GROUP Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at United Distributors Group. In this role, you will provide exceptional customer service to our clients, ensuring their needs are met and exceeded.Main ResponsibilitiesResponding to customer inquiries and resolving issues in a timely mannerProviding product...
-
Customer Service Representative
1 month ago
Smyrna, United States Italmatch USA Corporation Full timeCustomer Service Representative, North America Italmatch USA Corporation and its subsidiaries manufacture and sell specialty chemicals to its customers domestically and internationally. Italmatch USA is headquartered in Smyrna, GA. Our parent company is an international chemical company with worldwide operations and sales headquartered in Genoa, Italy....
-
Customer Relations Representative
3 weeks ago
Smyrna, United States Jonathan Phillips - State Farm Agent Full timeBenefits:Hiring bonusBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Jonathan Phillips - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth...